Please note: We aren't able to offer part year subscriptions. The following link provides useful information on composting your waste at home Home composting | WRAP. If waste is detected, the system will automatically re-lift the bin and shake it a number of times to try and empty all the waste. You should report your missing sticker to us by emailing or calling us on 01205 314200 and we will arrange to send you out a new sticker. You can use your existing brown bin or there is a 40 charge for the purchase of a new bin. In view of this please ensure that any garden waste is loose in your bin and not overly compact, that you do not overfill it and that is not overweight. If you paid by debit or credit card last year, you can choose to pay by direct debit this year and your next payment will then be taken in April the following year. Pay by cash, free of charge at any PayPoint station. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. David Medlock has joined a prestigious list of people and organisations to be awarded the Honorary Freedom of the Borough. Wastes not accepted for collection in your brown bin(s) include food waste, animal waste, soil (including large quantities of soil attached to plant roots), household waste and bricks/rubble. You will need your Council Tax account reference number when you call. The only scheduled dates for non-working days in the 2023 bin collection calendar are Christmas Day, Boxing Day and New Year's Day. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other . We monitor fly-tipping incidents and take action where necessary. Report a missed collection of refuse bins, bags or trade waste. When you sign up for the service you will be informed of your collection day. However, there is an outstanding 12.5% that either didn't respond or voted 'No', including the FACT that there are thousands more residents who weren't asked their views, as Boston has a much larger population than just 2000. If you don't have a large garden, an alternative way to deal with your garden waste is home composting. To pay by Standing Order or Online Banking, contact your bank. Boston Borough Council may also use your information for other lawful purposes such as to prevent fraud. You will only have a new my account if you have set this up since then. These optional cookies won't be set unless you enable them. Ferry runs aground with baby on board after smoke in engine room, Nurses strike continues: Major disruption for NHS services in England, Additional flight to evacuate Britons from Sudan today, Ryanair cancels 220 flights over May 1 bank holiday due to strikes, Hardcore coronation fans already camped outside Buckingham Palace, One dead and seven injured in Cornwall nightclub knife attack. This includes the introduction of an annual 32 charge for brown bin collections, bringing the Council in line with many other local authorities. South & East Lincolnshire Councils Partnership, Because you are not the resident or owner. Simply complete the Direct Debit form (PDF) [793KB] and returning it to us by email or post. You should use your existing brown bin. We will collect your brown bin(s) 21 times a year between April and November. At that time, we asked for a one-off payment to cover the cost of purchasing a brown bin. We will not empty any bin(s) that does not display a valid sticker or where the sticker cannot be clearly seen by crews at the time of collection. We use Secure Socket Layer (SSL) technology, a standard supported by most major internet browsers. TS24 8AY, Powered by Jadu ContinuumHandcrafted by Spacecraft, Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council. It is for these reasons that we the residents of Boston and surrounding areas covered by the borough council, request that the brown bin yearly emptying paymentof 30is scrapped. If the contents fail to empty fully during collection we will not return to collect any waste which remains in the bin. If you die during the period you have paid for the service, then a refund for the annual service charge will be made to your estate, or to an individual who has been granted probate. We consulted with existing users of the service and 87.5% of respondents said that they would rather pay for the service than lose it. People across the country and the Commonwealth are invited to celebrate the Coronation of His Majesty The King and Her Majesty The Queen Consort over a weekend of special events on 6th to 8th May. If you wish to continue with the service, you can sign up online through a one-off card payment by visiting our sign up page. We need to ensure collected residual waste (green bin) has not been contaminated. Our website uses necessary cookies to assist with your use and navigation of the site. If you're moving address you should take your garden waste bin with you. Garden waste. If a green bin is found to contain garden waste, it will be rejected and will not be emptied. Please contact us for further information. The bin lifts fitted to our vehicles automatically detect any waste left over in the bin after it has been tipped. The compost produced from your garden waste is sold by the end processor and has a variety of uses in the horticultural and agricultural sectors. Old accounts did not get transferred. We are currently working on introducing a new payment system to make it more accessible and efficient for our customers. The budget report had been taken through the Corporate and Community Committee on the 17 th January . Existing customers can now renew the garden waste service for the period 1 June 2023 to 31 May 2024. You will be notified of the charge/payment date. SignUp Now receive a garden waste (brown bin) collection each fortnight. If your bin is damaged, email us to report it at or call us on 01205 314200. Once you have subscribed for this service, it will automatically be recorded in our system which can be accessed by ourgarden waste crews. These optional cookies won't be set unless you enable them. If you change your mind, you have 14 working days from the day following payment to cancel your subscription. These optional cookies won't be set unless you enable them. Alternatively, if you are the bank account holder, call us on 01205 314200. Boston Borough Council (BBC), as also stated above, said that they introduced the "kerbside collection service for garden waste to reduce the amount of waste being taken to landfill". No, if you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each additional bin and payment will be valid until the 31st March the following year. There may be a local market for this as it might be you could sell your bin for less than it would cost for us to provide a new bin. Your sticker has a blank section in the middle for your address; on here you should write in permanent marker pen, your house number / house name, street name and postcode. We will not be responsible for cleaning any bins at any time during or after collection in any circumstances. Pleasecontact us on 01429523333. See our tips on how to reuse your unwanted bin. Therefore, we are advising that these folders should be checked and the addresses should be added in your mail applications as a 'safe sender', if you do not get your receipt as quickly as usual, before you contact our Offices. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Fly-tipping is illegal and makes our Borough look unsightly. If you do not have a brown bin, you should purchase one from the Council at a cost of 40 for this purpose. If you pay by debit or credit card, you must renew the service every year. If you wish to query your council tax bill or ask for advice about your council tax charge, please contact our Revenues and Benefits staff. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. You should ensure your bin(s) is placed on the curtilage of your property on the night before your collection or by 05:30am on the morning of your collection. Further information about this payment card security standard can be found at PCI Security Standard. Any bins damaged during the collection process may be replaced free of charge. A full explanation of your rights and our obligations are available on our website at www.boston.gov.uk. You can keep and reuse your bin if you wish. Please leave your bin at the kerbside so that we can collect it. Bins need to meet specific standards and be of a quality and type suitable for our bin lifts to empty them safely. Bereavement services. If you do not have a brown bin, you should purchase one from the Council at a cost of 25 for this purpose. It is our practice to regularly assess levels of service take-up and cost-recovery, with a further review scheduled next year. This includes the introduction of an annual 32 charge for brown bin collections, bringing the Council in line with many other local authorities. If we do this, we will notify you providing details of when your new collections will be. You will pay the Council an amount of 45 for a first bin of garden waste collected . Your bin will be collected if presented on your next scheduled collection. New brown bins are available in 240L and 140L sizes. Yes, if you are registered on our system as an Assisted Collection customer, our crews will know to collect your brown bin(s) at the agreed collection point. The new garden waste season for 2021/22 . A sticker is required to show our crews that you have purchased the service, our crews will not collect any brown bins which do not display a valid sticker. If you sign up online this year by Sunday 30th April 2023 then you could be in with a chance of winning the years' service for FREE! Please note that stickers are non-transferrable, and crews make checks to ensure that only properties who have paid for the service receive a collection. La personne qui a lanc cette ptition a dcid d'agir. Bidding Prospectus and Expression of interest now available. Our website uses necessary cookies to assist with your use and navigation of the site. Your garden waste bin will not be collected until: If you move out of the Borough or stop using the service, we will not give a refund and you must inform us at your earliest convenience to ensure our systems are updated. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Home Bins, Littering and the Environment . Yes please grass cuttings, weeds and dead plants, twigs and small branches, hedge clippings, cut flowers and house plants, shrub prunings, leaves and the contents of hanging baskets. Winners will be announced shortly after this date. Your service begins once you have paid your annual fee. For example HP19 8FF. Other bin queries. They will need to know the amounts to be paid, dates due and your Council Tax account number - these are all on your bill. If you do not notify usof your change of address, we will not be able to collect your bin. Unfortunately we are unable to give a refund should you decide part way through a service you no longer need it. Unfortunately we cannot give a refund to someone else without satisfying the necessary legal requirements. Whilst we will endeavour to collect all unwanted brown bins within a reasonable time, this will be dictated by the number of requests that we receive, and we may be required to temporarily suspend the brown bin removal booking system, depending on demand. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Unlike household waste, local authorities are not required to collect garden waste. If subsequent bins are paid for, they will be charged at 20 per bin. Please contact us on 01429523333 and we will arrange for your bin to be booked in to be repaired free of charge. The Council will randomly select 10 customers and oneof those 10 customers will also receive a 'Lincolnshire Hamper' up to the value of 45. . We may reject bins if any of these conditions are not met. Please note: All bins need to be presented for collection by 5.30am on your collection day If you already receive helpin the way of assisted collections, you will automatically get help with your garden waste bin when you subscribe. On 1 April the single new council for North Yorkshire launched replacing Scarborough Borough Council and other local authorites in North Yorkshire. We dont provide garden waste collections in the winter months as there is less growth and, therefore, less garden waste produced. As it will take us four weeks to work around the full town, some households will not receive their first collection until four weeks after the commencement of the service. It reads: We are aware that some of our garden waste customers have received multiple yellow stickers in the post. You may make a variety of payments using this secure site with most major credit or debit cards.What may I pay?You may pay for any of the accounts shown below by clicking on the selected item.Additional services will be added as we continue to develop this facility. The easiest way is to register and pay online. If you move to another address in the Boston Borough area, you can take your brown bin(s) with you. Yes, you can subscribe anytime during the year but you will only receive the remaining collections due and will still pay the same price. We will ask the householder to remove the garden waste and dispose of it properly and then represent the bin for collection on the next scheduled collection. National World Publishing Ltd. All rights reserved. No. If you do not wish to subscribe, you can take your garden waste to your local household waste recycling centre. These optional cookies won't be set unless you enable them. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. A refund will not be given to someone who has not satisfied the necessary legal requirements. This offer covers the collection of one bin free of charge for one year. Options are available which allow you to pay by weekly, fortnightly or 4 weekly instalments. [793KB] You can pay your Council Tax online, over the phone, by Direct Debit or in person at any Post Office or PayPoint station. The chargewill commence in April 2023, and we will begin to take payment from residents who wish to participate in the scheme in advance of this date. The Council's terms and conditions are as follows: That you place appropriate garden waste into your brown bin. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council. It is not an acceptable alternative and we will take enforcement action against anyone caught doing it. If you have already paid for the collection service, you will not need to pay for this again and we will send you outa new sticker. Things that you can put in your brown bin are: Cut flowers. Garden wastes accepted for collection include grass cuttings, hedge/tree cuttings, weeds, pruning's and leaves. Anyone found to be fraudulently abusing the garden waste service will be removed from the service and their bin/s removed from their property. Only loose, compostable garden waste may be placed in the garden waste bin. UK Shared Prosperity Fund. This site is protected by reCAPTCHA and the Google, This website and its associated newspaper are members of Independent Press Standards Organisation (IPSO). This will cover garden waste collections made between 3 April 2023 to 31 March 2024. If the bin is damaged through neglect or misuse, e.g. As published by Boston Borough Council itself, "In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. We will replace stickers free of charge for any property which has already subscribed to the garden waste collection service. Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. You should notify us by emailing or calling us on 01205 314200. The cost for this service is: 43 for your first garden waste (brown) bin. Payment for the service is required every year in advance of the service being delivered. Please visit www.boston.gov.uk/find-your-bin-day and type in your postcode or street address and you will be presented with information showing your next collection day. Buying a bin. Here you can pay online for some council services including: Before using this service please ensure that you have your account or invoice reference to hand along with your correct payment amount. To ensure that your collections continue you must contact us to transfer the service to your new address. If you have presented your bin for collection by 5.30am on the morning of your collection and we genuinely miss this, we will return to collect your bin as soon as operationally possible. The incomewill reduce the costs of running the service, and may eventually make the service self-financing, which, in turn, will help to protect essential services. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. You can also take your garden waste to the Household Waste Recycling Centre at Bittern Way, Wyberton for free. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. You should clean this area thoroughly with hot soapy water and allow it to dry before you apply your sticker. Most local authoritieshave already brought in charges for garden waste collections and there is no evidence of an increase in fly tipping. The Council continues to experience a range of budget pressures, as well as being significantly affected byinflation. Planning application fees. Referencing the 2013/14 annual budget report, the Head of Environmental Operations drew members' attention to the new charge for replacement 240L bins as being 25.00 per bin. The sticker must be easily visible on your bin for itto be emptied. Revenues & Benefits Telephone - 01205 314202. Leaves. We use: GOSS for the electronic form, Data Graphic & UK Mail for printing, Capita for card payments. For 2023, we will collect your brown bins on alternate weeks either on your green bin week or blue bin week, between 03 April 2023 and week commencing 24 November 2023. The charge for collection remains at 45 to empty a single bin, the same as last year, and there is a one-off charge of 25 per bin for new customers and those who want an extra one. Our website uses necessary cookies to assist with your use and navigation of the site. You can also register here, by calling (01429) 523333 or by calling into the Civic Centre. Our opening times are changing from Monday 1 May. Please allow a minimum of two working days for your payment to be processed. Sundry debtors invoices. For further information on Garden Waste collection please see this link. As a result, Hartlepool Borough Council is facingincreased costs of 10 million. If you decide to join the scheme at a later date and require a replacement bin then there will be a charge. Only householders that have subscribed will have their brown bins emptied from April 2023. We may change your collection day at any time. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. Please do not add any extra characters or digits as this may prevent us from allocating your payment correctly. Use this service if you need us to regularly collect garden waste like grass cuttings and leaves. Email: waste.management@hartlepool.gov.uk, Customer Services Customers will automatically be entered into this prize draw when payment has been made. If you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each addition bin, with payment being due again the following February. If you regularly have too much to fit in your bin, you may require a second garden waste bin at a cost of 20 per annum (plus the cost of the extra bin). Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Occasionally, if garden waste has become so compacted in the bin, particularly at the bottom, no matter how many times the bin is shaken, the waste will not come out. Boston Borough Council will operate as normal during May's Bank Holiday bonanzas. The transfer of service to a third party where the third party is living at a different address is not permitted. You can pay your bill by debit card using our secure Pay Online facility - link below in Useful Pages. . Contact Information from Boston Borough Council. You have agreed for Boston Borough Council to collect your garden waste and to comply with the Council's terms and conditions below in respect of this service. Garden waste must not be bagged, it should be placed loosely into your brown bin. Collections will be every alternate week throughout April 2023 until March 2024 with a break during the winter period. If we hold bank details for you any monies due to you will be returned by BACS, if not then a cheque will be issued usually within 10 days of your account being closed. 34 for an additional bin. You'll need to pay 55 to renew your garden waste subscription. You can pay by card now. If you do not have access to the internet, you can also call us on 01205 314200 and pay over the phone with our customer service team. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. As council tax is a daily charge this action could result in a credit balance on your account. Housing benefit overpayments. We accept no responsibility for personal agreements made between neighbours. It is a common concern that fly-tipping will increase as a result of the introduction of charges for garden waste collections. We will not return to collect a bin if the waste has not been emptied. boston borough council brown bin payment. Collection of additional bins - 8.00 per bin. Garden waste service. Capita Software Services process all payments on behalf of Boston Borough Council. The scheme was very successful with over 15,500 households taking part. . Here, weanswer somecommonlyasked questions about the new Garden Waste Subscription Service. When payment has been made for the garden waste service, you will receive one sticker for each bin you have paid for. If your original brown bin is damaged through your neglect or misuse or by wear and tear e.g. Find your bin collection date. Once you're subscribed, you'll: need to pay a fee each year to receive garden waste (brown bin) collections. You may need to register for an online account. We also do not accept garden waste as side waste alongside your bin. Our online payment system for the garden waste collection service 2023/2024 is now live. Welcome to the Boston Council 24 hour secure Internet payments service. To make a booking, visit Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council or call (01429) 523333. Your garden waste (brown) bin won't be emptied until the correct year's sticker is displayed. You should contact us by emailing or calling us on 01205 314200 and you can purchase a new bin at 40. Collection charge. South & East Lincolnshire Councils Partnership, David Medlock granted Freedom of Boston Borough at ceremony, Celebrate your local market with 'Love Your Local Market'. You willreceive a written response, giving you the decision made and the reasons for that decision. You should contact us to provide accurate details of your move and a forwarding address. Each of these companies process your information and are bound by contract to meet their Data Privacy obligations. We will collect your brown bin (s) 21 times a year between April and November. If you leave the area to move elsewhere during the financial year, we will close your council tax account with us on the day you move. No mention of future charges for the emptying service!! To continue providingthis service, we now have to introduce a charge. If your bin becomes damaged by us as a result of our neglect or incorrect handling or by defective equipment, we will either repair it or replace it free of charge as soon as is reasonably practical. Boston Borough Council has issued a statement via its website. Please note that getting a household set up in the scheme can take up to 14 days, so by signing up after the start of April, you may miss out on your first collection. No, we will notcollect any additional waste placed next to or on top of your bin. If you sign up part way through the season, you will still be charged the same fee. It no longer goes to environmentally-unfriendly landfill but to the Energy from Waste Plant in North Hykeham to generate electricity. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. But there are incidents of people receiving up to 12 copies of the stickers.
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