Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). Toggle navigation. View our website tutorial videos to see how you can complete simple tasks on our website. processing is being conducted relying upon the legal obligation placed mySociety Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one. Sorry! Did you know you can view and comment on planning applications on our website? Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. Licensing and permits. We provide commercial For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. Did you know you can view and comment on planning applications on our website? For other information related to local elections on 4 May, visit our dedicated web pages. Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one place and both trackable and accessible 24/7). If your bin goes missing, you may be asked to pay for a replacement. The garden waste service will now operate on a rolling year basis. Council reserves the right to refuse to empty a garden waste container that contain incorrect materials. FOI Requests, Ashford Borough Council 17 September 2019. . Garden waste containers may not be new, but will be supplied in serviceable condition. The way you pay online has changed and your bank has introduced additional security checks for most online payments. This Wear suitable clothes and footwear and keep children in your car. If you need to cancel your booking or wish to make any alterations to the items listed, you will need to contact us on 01233 331111, two working days before your collection date. If you want to make a complaint about non-compliance with the. Ashford Borough Council is the data controller for any Then why not download the Your Ashford app. Your donations keep this site and others like it running. Well arrange for it to be emptied as soon as possible. County Council, Room 2.87, Sessions House, County Hall, Maidstone. You should only report a missed collection after 4.30pm on the day of collection. The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. We understand that sometimes, waste collections are missed, and this causes frustrations. Sign up for our low cost fortnightly garden waste collections. Yours faithfully, George Tsigarides. . We can only take away gardenwaste put out in your garden waste container we willNOT take side waste. The first collection of garden waste will commence no earlier than seven working days or on your next scheduled collection date whichever is soonest. 2 metres (6 foot 6 inches) - read about vehicles allowed. Report a missed bin. SocietyWorks Ltd Large items such as trampolines and bed frames much be dismantled before collection. 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Council accepts no responsibility for loss or damage to any hardware, Gardenwaste collectionsare not a statutory service for localcouncils to provide. may have interactions with you which results in us receiving and County Council, Room 2.87, Sessions House, County Hall, Maidstone. Privacy Notice: Whilst fulfilling our obligations as a local authority, we intended for the named addressee(s) only and may contain marked material up to RESTRICTED and should be handled accordingly. This means that a customer will need to renew their service exactly one year from the date of joining with a payment of 45. mySociety Report missed bin collections Make payments online (e.g. Self service login . If you do not have a garden, or do not want to pay for your garden waste to be collected, you do not have to use the service. Garden waste includes grass cuttings, flowers, small tree branches (less than 10 centimetres in diameter), loose leaves, shrubs and hedge trimmings. For more information about your data protection rights please see the Details of Christmas and New Year schedule changes will be advertised on Ashford Borough Councils website. and a limited company (03277032). Our Twitter is monitored Mon-Fri only. Complaints relating to any aspect of the service or for repeated service failure should be reported to Ashford Borough Council through their complaints procedure. processing your personal data. Following completion of service on the scheduled collection day the customer must return the container to within the property boundary the same day. Bins, waste & recycling. Privacy Notice: Whilst fulfilling our obligations as a local authority, we Also, by no longer taking garden waste with household refuse, we can ensure it is properly composted and reused, instead of being sent for incineration. Ashford Borough Council only reserves the right to cancel the service if garden waste containers or the service is misused. [3]https://www.ashford.gov.uk/transparency/ 267K We aim to collect every wheeled bin and recycling container which is placed out properly on the appropriate day, but we occasionally miss some. Bin collection calendar; What goes in this bin? FOI Requests, We will Current customers may request an additional container(s) at a cost which is a pro-rata amount up to their next renewal of their current service. The council will contact you to arrange this. I confirm that my complaint does not relate to any of the options above, and is a complaint. This means you will renew your service annually exactly one year from the date of joining. Many of our forms will require you to set an account up. Information Regulations. You do not have to renew your subscription but please be aware that if you do NOT renew your subscription, your garden waste will no longer be collected and you may have to give back your brown bin. Any other changes to your circumstances including name, bank account, and email address must be reported to Ashford Borough Council. Garden waste containers not presented by 6.00am on the day of collection cannot be reported as missed and will not be considered a missed collection. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Dear Ashford Borough Council, Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 Reports for a missed collection made after 48 hours will not be serviced until the next scheduled collection day. If you no longer want to have your garden waste collected contact us: email environment@ashfield.gov.uk. Donate and support our work. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. You can check what goes in which bin on our bin guide page. Bins should be on the edge of your property nearest the road by 6am on collection day. Biffa contractors at work in Maidstone (24584005) On average around 10 to 15 rounds have been delayed each week . Any damaged or broken bins will not be reused. Bin collections in Swale will be collected a . The garden waste service operate on a rolling year basis. To advise us of a change, for example, change of address, cancellation of service and removal of bin or moving of service to a new address, then please visit your garden waste account. If your reference looks like 2018/00123 track your report here, If your reference looks like 1234567 track your report here, Bins: Assisted CollectionsBins: missed collectionBins: replace lost or brokenDiscarded syringesReport a litter/dog bin issue, Public toilets & community toilet scheme issue, Dog FoulingLost or stolen dogsStray dogsDead animals. Your donations keep this site and others like it running. up to RESTRICTED and should be handled accordingly. Lost, stolen or damaged containers can be reported on Ashford Borough Councils website. Did you know you can view and comment on planning applications on our website? All items must be able to be lifted safely by two operatives. Report a missed household waste collection including blue, green, garden, food or clinical waste. If you want to report a Missed Bin Collection, please visit our Missed Bin Reporting Form . Precautions have been taken to ensure that this is a virus free message What should you do if you are a business? handle and treat your personal data can be found here: If your request relates to any of the above KCC matters but you View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. Waste Collections Update - Tuesday 13 December. [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Report a missed bin collection Check your council's website to report a missed bin collection. Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay. Only loose garden waste can be disposed of in the garden waste container. You can check your collection dates online www.staffordbc.gov.uk/collectiondays. Please enter your postcode online to find out if your collection falls under week 1 or week 2. SocietyWorks Ltd Unauthorised use, This will affect all services provided by Biffa under their contract with Wirral Council for six days from Monday 5th December until 23.59pm on Saturday 10th December, meaning there will be no household bin collections, bulk bin collection (including from schools), bulky waste collections, street cleaning or emptying of public litter bins. . not share your information with any third parties unless we are required Want the latest council news delivered straight to your inbox? What should you do if you are a business? Kind regards Freedom of To book your free bulky waste collection, you will need to log into Ashfield 24/7. Dear Ashford Borough Council, Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 Household waste recycling centre. Problems with our services can be reported here: https://t.co/GcHcB7ff9s Complete our online form to sign up for regular email updates from the council. Your information will only be used to aid with the resolution to your complaint and may be shared across departments within the Council or with external council contractors if your complaint requires so.
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