Everyone deserves a holiday. Guests will be required to fill out a Public Health Questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant. Check out the Adventure Ocean Youth program for age-appropriate kids activities Quench your thirst onboard with the best value on your favorite drinks. If you have questions, please feel free to dial 1950 or stop by Guest Services. Traincar Host: US$1 a day per guest. By car: Follow signs to Marina Coastal Drive. Jeans, polos, sundresses, and blouses are all the right amount of laid back. TOAST TO TOP SAVINGS. Please submit your dietary request in writing (in as much detail as possible as to your particular requirements) at least 45 days prior to North American sailings, 90 days for European/South American sailings and 100 days for Australia/Asia sailings. We also regularly update our website to ensure the accuracy of information. Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track. Enjoy the best activities onboard Royal Caribbean Cruises. Shore excursions can also be booked onboard, however places are limited and therefore we recommend you book online to avoid disappointment. You can also contact our emergency travel team at + 1-305-982-2700. Gangway: Ramp connecting the ship to the pier which allows passengers and crew members to get on and off the ship in port. All alcohol purchased during your cruise at the duty free rate will be stored by us and only delivered to your stateroom on the last night of your cruise. Heres a list of common phrases used onboard to help you navigate the linguistic waters: *Please see all applicable Terms & Conditions for Promotions, Medications including motion sickness care, Scarf or wrap to cover bare legs and shoulders inside museums and religious sites, Power adapter (without a surge protector), Eco-friendly/biodegradable sunscreen, after-sun lotion. And in the event of a suspected case of COVID-19, were fully prepared with immediate medical evaluations, rapid testing, and protocols that will effectively isolate health risks. Items to leave at home Getting to port of Singapore Helpful Singapore port information Healthy sailing Royal Caribbean App You can make ship-to-shore calls from your stateroom, 24 hours a day. Learn how well work together to ensure you board and stay healthy so you can have a great time on your cruise vacation. There was an error processing your request. 1. Day 4 - 5 - cruising. Royal Caribbean will add a daily US$13.50 gratuity (US$16.50 for suite guest) to each guests onboard SeaPass account. Turn on your Wi-Fi and connect to WiFi-Guest-Spectrum. Cigar and pipe tobacco is limited to designated outdoor areas. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Sign up to receive information about our special offers and deals. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. Earn your wilderness badge as you cruise between the Alaska glaciers, pan for gold . Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call. SAVE YOUR SPOT Secure your spot in your favorite activities before they sell out. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. IMPORTANT NOTICE TO GUESTS: Your Cruise Ticket Contract/Booking Conditions and . These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. Have you sailed with Royal Caribbean before, Guests who have sailed with Royal Caribbean since January 2018 do not qualify, UPLOAD YOUR BEST CURRENT CASINO OFFER OR PLAYERS CARD, CHOOSE FROM THE FOLLOWING LIST OF CRUISE LINES, CHOOSE FROM THE FOLLOWING LIST OF LAND BASED CASINOS, ENTER THE NAME OF THE CRUISE LINE WHERE YOU RECEIVED YOUR OFFER, ENTER THE NAME OF THE LAND BASED CASINO WHERE YOU RECEIVED YOUR OFFER. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. Property lost or damaged should be reported to either the Pursers/Guest Relations Desk or to a designated Royal Caribbean employee prior to leaving the ship, tour vehicle or baggage claim area. All Royal Caribbean prices are subject to change. Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. Smoking: Except as may be provided by a specific independent operator, smoking is not allowed on motorcoaches, mini-buses, trains or airplanes. Whether you want a fresh hot cup of coffee or a late-night snack, our Room Service helps make your cruise vacation hassle-free. To provide you with a cruise offer, please ensure the image you upload is your best cruise line casino offer and includes the following fields: Only one Offer Match submission can be submitted per recipient. WHAT ABOUT ADVANCED OR DELAYED SAILINGS AND CHANGES IN ITINERARY? Feeling under the weather? By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. Secure your spot in your favorite shore excursions or specialty dining experiences before they sell out. All rebooking are subject to availability. Snag premier access to onboard experiences like priority arrival and departure, an exclusive welcome lunch, VIP seating at shows, private time on fleet favorites and much more. Guests who have an account with a U.S. bank may cash one personal cheque at the Pursers Desk for up to US$200 per cruise vacation (guests who present an American Express card, US$250). To speak to a Casino Royale Representative, contact Royal Caribbean's Casino Royale Reservation Center at 1-888-561-2234 Monday - Friday 8AM-10PM EST and Saturday-Sunday 9AM-5:30 PM EST Or contact our professional Travel Advisor or your Independent Casino Representative. Alcoholic beverages: On boarding day, guests may bring one (1) 750 mL bottle, per adult of drinking age, per sailing. This system allows you to charge all onboard purchases by presenting the card that is issued to you upon boarding. More information is available onboard. There will be visible signage indicating the non-smoking area in the casino. Log in using the fields below. and will dispose of containers holding alcohol. If you have a preference, you should make this known at the time of booking. Royal Caribbean is not responsible for any misprints appearing in this brochure. Normally, changes in the itinerary are to protect the interest and safety of our passengers. IS THERE WIRELESS COMPUTER ACCESS ONBOARD? as well. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. . D) Complete required information and click Submit E) Select Guest(s) and click Begin check in Start planning your next cruise vacation by selecting a destination and departure port. When it comes to favourite packages, the Deluxe Beverage Package and the Refreshment Package are two top picks. To ensure you do not miss out on your chosen shore excursion, we strongly recommend that you visit our website RoyalCaribbean.com.sg to reserve your place. Day 4 - 5 - cruising. The charge will not apply to orders for Continental Breakfast. Reserve your shows on the Royal Caribbean app: Note: For security reasons, guests are not allowed to bring visitors onboard Royal Caribbean ships in any port. 866-562-7625. WHAT ARE THE TERMS & CONDITIONS OF MY CRUISETOUR? Proof of certification is required for all scuba tours. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Under no circumstances does Royal Caribbeans responsibility extend beyond the ship. SeaPass account hold charge Planning your epic adventure just got easier with Royal Caribbean Hotels. You should plan to arrive at the pier at least two (2) hours before the ship is scheduled to depart. The award-winning Quantum Class, Spectrum of the Seas is a Far East adventure full of feats and firsts. Ships run on a slightly different lingo. Day 2 - Kuala Lumpur (Port Klang), Malaysia. Book one of our onboard activities, check out an onboard tour, or zen out with a spa treatment. Royal Caribbean International policies and procedures are constantly evolving. Aquanats (3-5 years): Call 26003 from a ship phone Baggage porters will be on hand to direct you to taxicabs, buses and cars. We appreciate your cooperation in this endeavour. Wear face coverings: Face masks are optional, outdoor/indoor, in your stateroom or on your balcony. Along with showstopping original productions, live music, parties and parades and next-level spa treatmentsan unrivaled world of thrills and chills awaits you. The staff at the Explorations Desk onboard will be happy to provide you with information to book your shore excursions. Make reservations onboard using the app We ensure that you are the first off the ship in order to maximize your adventure time. Save big off onboard prices when you buy pre-cruise, and enjoy bottomless beverages all cruise long, including premium coffee, tea, fountain soft drinks, freshly squeezed juices and bottled still water. Forex offices are widely available in the ports of call, should you require to purchase Malaysian Ringgit. Guest safety briefing: Mandatory passenger emergency information guests can start on the app and complete by checking in at their assembly station. Please visit RoyalCaribbean.com before you sail for any smoking policy updates. Malaysian currency Offer Match is only available to recipients who have: If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. For the safety of all, guests who present a COVID-19 risk are not allowed to board. ARE THERE ANY FORMAL HEALTH REQUIREMENTS? We cannot accept any liability whatsoever for any mistakes or any incorrect/ inaccurate information which results from the use of any out- of-date brochure. These charges are considerably higher than medical costs in your home country. Guests arriving after this will not be permitted to board. Tour Director: US$5 per day, per guest. Stay on ships time An 18% gratuity is also automatically added to beverages, mini bar items, spa & salon purchases. A. The Cruise Ticket Contract limits your rights. Reservation We are experiencing technical issues. From here, you can walk directly to the terminal. You may notice a temporary hold on the credit card your SeaPass card is linked to. 2. Look up my reservation Please enter your cruise information to view and edit your reservation details. Reservations can be made in person or directly from the app to avoid wait times. Basic specifications are as follows: up to 10-mile coverage range, up to 5 watts power, internal voice, operated transmission, no external mounting antenna. Any cruisetours associated with these cruises are also subject to the 12-months minimum age requirement. It is your responsibility to ensure that you and everyone travelling with you have all necessary passports, visas and all other travel documents and that these are valid and in order. Traditional Dining (early/late dining): Dinner selection for guests who have chosen a set dinner time for the entire duration of the voyage. 2. In order to maintain an effective and meaningful security environment and to comply with international and national security laws, regulations, and guidelines, Royal Caribbean has established strict security procedures in the seaport terminals we utilize and onboard all our vessels. Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The best medical care: Our high-quality onboard medical care is stronger than ever, with more doctors and nurses on each ship and state-of-the-art equipment. Your stateroom will be ready at 1:30 pm This service is available fleetwide at a nominal charge. Please make sure to check the itinerary the day of to make sure the All aboard time has not changed. Guests who do not opt for pier transfer are responsible for all baggage transfers and transportation to and from the pier. REASONS TO BOOK AHEAD PRE-CRUISE EXCLUSIVE DISCOUNTS Exclusive pre-cruise savings on select products that won't be available onboard. Swimming activities are not supervised and no child or infant is allowed to enter pool wearing diapers (nappies). Plan ahead and make your show and activities reservations today using the mobile app or at our Box Office today from 11:30 am to 3:30 pm in Music Hall on deck 4. Prior to obtaining your SeaPass, use your SetSail pass for purchases. Plan now and enjoy onboard. While we realize that the in-app chat feature is a great way to keep in contact with your children onboard, we want to keep your child's privacy intact. Using your onboard credits Basically, the cruise line got rid of the "classic" section of its menu. WHAT ABOUT GUESTS WITH SPECIAL NEEDS AND DIETS? You can check out towels at the main pool with your SeaPass. To view current offers, please visit www.clubroyaleoffers.com and enter your last name and Crown and Anchor Society number. We have a dedicated Group Shore Excursion team that is ready to assist with your . Do your guest safety briefing digitally Weve secured seats with major airlines at negotiated special rates and passed those savings on to you. If you purchased an Internet package prior to boarding, here's how you get connected: Transportation aboard the ship is provided solely by Royal Caribbean International. Once onboard, connect to Wifi-Guest-Spectrum. Tuxedo rental service is available through Royal Caribbean. And dont forget your swimsuit: It may be cooler outside, but its always warm inside our glass-enclosed Solarium. Answer your health questions: If youve checked in on the app, well send you a notification the day before your cruise to complete a few health questions. Once your cruise documents become available, you can access them through your reservation dashboard in your Guest Account. Guests desiring to transfer to higher-priced accommodations, which may be available during boarding or after sailing, may do so by paying, in cash, with travellers checks or by credit card, the difference in published full cruise vacation prices. Marina Bay Cruise Centre Singapore (MBCCS) It also acts as your SeaPass card for on-board purchases as well as indicating your dining room seating assignment. Alcoholic beverages seized on embarkation day will not be returned. call us Individual Reservations 866-562-7625 Mon-Sun 7am-2am (EST) Group Reservations (sailing with 8 or more staterooms) 800-465-3595 Mon-Fri 9am-7pm / Sat 9am-6pm (EST) Already Sailed? A full list of specialty restaurants can be viewed and reservations can be made on our website: RoyalCaribbean.com or onboard the ship. Think of this as a step up from your typical dinner wear. Under no circumstances may dangerous articles such as controlled substances, firearms, explosives, cylinders containing compressed air or combustible substances, etc., be contained in any baggage or brought by any person onboard. 61 Marina Coastal Drive, Singapore For guests making bookings which involve cruise itineraries where the place of departure or destination is a member state of the European Union where this Regulation applies, subject to such not being in conflict with Singapore law, we limit our liability to you for death and personal injury or loss of damage to luggage. Make sure to have your documents handy in your carry-on bag for easy access. No animals are permitted onboard (with the exception of service animals for guests with special needs). Certain conditions (for example, use of tenders) may prevent guests with wheelchairs from going ashore at certain ports of call. More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. We highly recommend that you view this important and informative information. Cell number: +65 9720 5910 Although lifeguards are on duty, adult supervision is always required for children ages 12 and younger on the pool deck. You can decide when you would like to dine between the hours of 18:00 and 21:30 each evening, much like a regular restaurant, so reservations are recommended to be made once onboard or preferably before your cruise through our website. The above policies are correct for ships in operation at the date of issue of this brochure. Day 1 - Singapore, Singapore. Royal Caribbeans Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. There are select cruises departing from China that will not have a non-smoking area in the casino. Personal non US bank cheques are not accepted for purchases aboard the ship. In any event, property lost or damaged must be reported within the time limitations and in accordance with the procedures set forth in the Cruise Ticket Contract. Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. Find your Zen with one of our Spa & Fitness Packages. It will be on your stateroom door by approximately 1:30 pm. Our Wi-Fi service provides Internet access 24 hours a day through your own Internet Service Provider, such as AOL, Hotmail, Yahoo or any Web-based Internet Service Provider. It is extremely difficult to try and resolve statement errors once you have disembarked. Select "Create an Account and enter your information. Transfers may be arranged through the local Royal Caribbean office and must be booked at least two weeks prior to sailing. Please visit the Guest Relations desk for additional details. Royal Celebrity Tours has no control over this schedule. A per person cover charge is applicable in specialty restaurants. Meander the Mediterranean coast or explore awe-mazing Australiawherever you go, youll get to know your destination like a local. In preparation for prompt departure, cruise check-in will close one hour prior to sailing. These land components are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor. That's entertainment Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. *Please see all applicable Terms & Conditions for Promotions, {{ getDestinationByValue(selection.destinationRegionCode[0])['label'] }}, +{{ selection.destinationRegionCode.length - 1 }}, {{ getDeparturePortByValue(selection.departureCode[0])['label'] }}, +{{ selection.departureCode.length - 1 }}, Sale ends in {{ props.totalHours }} hrs {{ props.minutes }} mins {{ props.seconds }} secs, Sign up to receive information about our special offers and deals. Flotation vests The top reasons to book a Shore Excursion are because it is convenient, it's a one stop-shop for all your planning. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. For Transatlantic, Transpacific, Hawaii, select South American and other selected cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old. If all the charges are correct you do not need to do anything further and your SeaPass charges will be billed automatically to your American Express, Diners Club International, MasterCard or Visa card. Its always set to ship time. RCT assumes no responsibility with respect to these services (including cancellation, delay, injury and death, accommodations for guests with special needs or damage to property) even though RCT may collect monies or make bookings. Gratuities: A base gratuity is charged each day of the voyage and distributed to various members of the crew that contribute to the guest experience. Select Activate Wi-Fi. Please note, you will not be charged for this purchase. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit While every effort will be made to adhere to the specifics shown herein for a cruise/cruisetour, circumstances may necessitate changes or deviations there from. Wander to the postcard-perfect beaches of the South Pacific, island hopping through paradise. Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. On the last evening of your cruise vacation, an itemized statement will be delivered to your stateroom for verification. We regret that RCT cannot issue refunds for unused portions of your cruisetour. Please plan to get to the terminal then - not before or after - so you board smoothly. The only exceptions to this policy are curling irons and hair straighteners. However there is a charge in US Dollars for all medical services. Upload an image of your current cruise line offer, including your name, stateroom category and offer expiration date. Port agent address: Wallem Shipping (Singapore) Pte Ltd, 991 Alexandra Rd, Singapore 119964 WHAT TO KNOW BEFORE YOU GO ON YOUR CRUISE. Make a splash at the pool, but keep safety at the top of your mind, too. Starboard: Right side of the ship when facing the front of the ship. If there are any issues, please contact Guest Services. Itinerary Overview. Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking. Day 1 - Singapore, Singapore. Individual and group space is subject to availability, minimum participation and cancellation penalties. All schedules, itinerary destinations, hours of arrival and departure, hotel and/ or conveyances and other aspects are subject to change without prior notice. Room service is available onboard any time of the day or night simply order from the room service menu located in your stateroom/suite. Lunch Open Explore Serenade of the Seas. Please remember to bring your passport with you, as well as any other required documents your cruise confirmation email requests. 3. Please note, reservations are required due to limited capacity. AS A PARENT/GUARDIAN, CAN I BE HELD RESPONSIBLE FOR THE CHILD CRUISING WITH ME? Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. Please note: that by purchasing your shore excursions in advance you will avoid the need to visit the busy Explorations Desk onboard the ship. Here are a few types of suggested attire youll Emergency signal (7 short and 1 long horn blasts): In the event of a real emergency, seven short and one long horn blasts will sound indicating guests should proceed to their assigned muster station. Just pack and tag your bags before placing them outside your door before midnight on the last night of your cruise vacation and well carry them off the ship for you. The gratuities will be shared by the Dining Services Staff (waiter, assistant waiter and head waiter), Stateroom Attendants and Other Housekeeping Services Personnel who work to enhance your cruise. Use the app: You can make dining, activity and shore excursion reservations, use the daily planner to chart your course for the day, and open deck maps to figure out the best way to all the fun. Where we are found to have been negligent this limit is increased to 400,000 SDRs. Nursery (6-36 months): Call 26001 from a ship phone (Copies are available upon request or refer to our website: WWW.ROYALCARIBBEAN.COM.SG). If you are interested in these services, please make your reservation as soon as possible - appointments and reservations tend to fill up quickly. Your muster location for the mandatory emergency drill onboard is printed on your SeaPass. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium.
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