This means you may need to provide us copies of the proof that shows you are eligible for Lifeline each year. If the subscriber is applying for Lifeline based on Income, the number of people living in the subscribers home. When broken or damaged to your wireless phone, you have scope to replace it. Name *Email Address *SubscribePlease do not fill in this field. So, it would help if you get the assurance to replace the SIM that is urgent for you. This will take you back to the APN screen. Like other wireless providers, coverage is not available everywhere. In order to continue receiving your Lifeline service from Assist Wireless, you must certify that you stillqualify based on participation in certain public assistance programssuch as Medicaid, FoodStamps/SNAP, and Supplemental Security Income (SSI). It provides only the owner of the phone manufacturer. You should deactivate your assurance phone if you lost or stolen it as soon as possible. In Missouri, you can get a Lifeline plan with free unlimited data, talk, and text. How to get an Assist Wireless phone for free, How to Get into the Government Lifeline Assist Wireless Program. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. You may also qualify if your total household income meetsUSACs Federal Poverty Guidelines. The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. Calling 611 from your Lifeline device and following the automated prompts. I Need Help With They will temporarily suspend your service to make sure no one can use your remaining balance. You will trace this code at the peak of the assurance grant paper. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband internet access service and a one-time discount certain connected devices. Assist Wireless is frequently offering special deals and amazing birthday and activation date anniversary rewards. Above these models, it is not sure what exact model you will get as replacement devices. Home Oklahoma Lifeline FAQs & Assistance | Assist Wireless. In case you wish to get an Assist Wireless compatible free phone from another provider, you can check out other Lifeline providers, apply for a free phone there and then transfer your Lifeline benefits to Assist Wireless. If you lose, break, or steal your phone, please let Assist Wireless know as soon as possible . Then you will follow the policy & procedure of the assurance care agent and be able to get a replacement phone. (All Info Covered). Visit your local store to upgrade in FREE Unlimited service! A phone upgrade means adding new comfort & latest features to your phone that can meet your present demand. Therefore, you should know the replacement policy for getting a phone from assurance wireless. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. We value our customers, and we are happy to answer your questions. Please call our toll-free customer service center at 1-855-392-7747 Notes: The options below apply if your device has any kind of physical damage, such as a cracked screen or water damage. Assist Wireless offers the lowest refill prices. Here, the solution is to replace your phone because the most specific & common motive to replace it is if youlost assurance wireless phone. | Assist Wireless, qualifying government-approved program or have income at or below 135% of federal poverty guidelines, a list of Lifeline qualifying programs and income thresholds. People who dont have a permanent place to live must give a temporary address that isnt a P.O. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. If you want toreplace your assurance wireless phone, you must follow some replacement policies & procedures. Besides, you will submit your lost phone model, the date you bought and other information so that you can replace your phone as soon as possible. If you add a Guard Assure device protection plan, you are more likely to receive a replacement phone. If you purchased it on www.accesswireless.com you will need to contact our handset supplier at AccessWirelessSales@q1w.net or call 407-856-2633 during their business hours, M-F 8am - 5:30pm EST. What Channel is Peacock On Dish? Here are answers to some common Lifeline questions about receiving free Lifeline phone service and a free cell phone from Assist Wireless. You cant replace your assurance phone without maintaining a replacement procedure. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Generally, you will have to pay $20 as a replacement fee for a new device. DATA SPEEDS NOT GUARANTEED. However, Assist Wireless usually offers lifeline customers at least one free phone option. When you get to the website, click on the box labeled, "Transfer NLAD Benefit.". Assist Wireless Assurance Wireless Cintex Wireless Copper Valley Wireless Easy Wireless enTouch Wireless FeelSafe Wireless GCI Infiniti Mobile Life Wireless NewPhone Wireless Q Link Wireless Safelink Wireless SafetyNet Wireless Sprocket Wireless StandUp Wireless Tag Mobile Tempo Communications Terracom Wireless TruConnect True Wireless Being as prompt as possible helps you ensure that no one else uses your remaining account balance. You will need the following documents and information to apply for the Assist Wireless Lifeline program: Click the ENROLL NOW button on the right side of the menu bar at https://www.assistwireless.com/. What is the Best Free Government Phone Program in 2023, Who Has the Best Free Government Phones in 2023, How to Get a Free Cell Phone Without Internet, How to Get a Free Motorola Government Phone, How to Apply for Free Tablet from Government in 2023, Get Free iPhones for Low Income People in 2023. In order to receive your free phone, you must beeligiblefor and enrolled in lifeline services with Assist Wireless. We've got answers! (855) 392-7747 info@assistwireless.com Customer Service Hours Mon-Fri | 10am-6pm CT Sat & Sun | Closed Home Lifeline FAQs Lifeline FAQs: Learn About Lifeline You've got questions. here is how you can apply for the Assist Wireless Replacement Phone: Assist Wireless offers Lifeline service to people who are in a government-approved program or whose household income is at or below 135% of the federal poverty line. You can get a free phone and Lifeline service at any time by filling out an application online. A certified pre-owned replacement device. But, be sure the assurance will give you a replacement model compatible with your current phone requirements. Assist Wireless offers Lifeline supported service only to individuals who participate in a qualifying government approved programor meet the Lifeline income eligibility requirement under the Federal poverty guidelines. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Assurance Wireless is rather vague about their replacement procedure. Lets find out what the reasons are. Then, you will insist they deactivate the device for you. There you will be able to find your IMEI number. 1GB for just $15. He is passionate about helping businesses and individuals find the best internet service provider for their needs. Can Assist Wireless provide me with a free upgrade to a better phone? So, Stay here & Study more! The charge amount fora replacement phone for assurance wirelessdepends on your account balance. Due to funding limitations, only one person per household is eligible for Lifeline assistance and a free device. In this circumstance, you can skip the set-up screen and call 611. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. If you do this, you cant enjoy the services assurance offers. If you are experiencing issues making calls from your device, you should first check your minute balance by. Assist Wireless offers a variety of affordable and free plans for their Lifeline-eligible customers. So, dont worry & replace your lost or stolen wireless phone easily. Lifeline devices that are available at retail locations can be purchased to use as a replacement device. The actual performance of a customers wireless data service may vary based on the device, reception, technology, environment, weather, terrain, network traffic, and a number of other factors. Please call our toll-free customer service center at, Do You Qualify for the ACP in Oklahoma? And, when broken or damaged, your assurance phone can hamper your daily work like communicating with friends & family, online business or learning, and even urgent health care services. World-Wire provides quality informational content on politics, current events and current affairs from USA and around the globe. You will be glad to know that its proprietary is totally up to a virgin mobile company. Assurance wireless network participates in that program with android only phones under this scheme. Adding a Guard Assure device protection plan makes you more likely to get a new phone. If you have an Assist Wireless phone, locate it before reporting it lost or stolen. After that, the authority will decide how to solve it. 2. Of course, you have a great chance to replace your stolen, lost, or any other problems with your wireless device. If your phone is lost, stolen, or damaged they instruct you to call their customer support at 1-888-321-5880 and report the situation. These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status. Replace a device. Whatever it might be there is a procedure to replace assurance wireless phone. Their plans may vary depending on the state and they have special plans for tribal territories. The total responsibility is up to the authority. For more information about the EBB Program, you can call us at 855-392-7747 or 611 from your Assist Wireless phone. If yes, todays writing is just perfect for you. if youre sick of your old smartphone, you can get a replacement from Assist Wireless. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Learn how to temporarily suspend your Verizon wireless service, when your phone is lost or stolen, during military service, or for other reasons. Calling 611 from your Lifeline device and following the automated prompts. ACP is a federal government program operated by the FCC. If you need more guidance, you can visit your local assurance agent. Assurance wireless offers a new free government phone in the 40 states of the U.S. After that, you will activate your phone and get access to enjoy the assurance service in your state. Current Customers You may be eligible for 100% FREE Unlimited* Data, Talk, and Text! Though you will get a free phone from assurance wireless, you may have to replace it for many reasons. Insert the battery. Proper guidance can assist you in getting a replacement phone on time from assurance wireless. Contact their customer support at 1-855- EZ-ASSIST (1-855-392-7747) or info@assistwireless.com. Apply for your free phone and Lifeline phone service online at any time. Finally, you can call the assurance customer service center and tell them details & ask them whether they can help you or not. Monday-Friday from 10am-6pm CT. For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. Find and Select APN and type in Wholesale, select ok. Leave all others Blank. Call us toget Lifeline help and suspend your account: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZASSIST (1-855-392-7747). In a word, you can get a replacement phone by paying a small fee, or even it may be free of charge. You can use Googles Play Stores Find My Phone app to track down your misplaced Android device, Apples Find My iPhone app to do the same, or dial your phone number to get a location update. The main office is in Dallas, Texas, at 3030 LBJ Freeway, Suite 1320. The EBB is a temporary FCC program that provides non-transferrable discounts . The actual performance of a customers wireless data service may vary based on the device, reception, technology, environment, weather, terrain, network traffic, and a number of other factors. Add to Cart. Taxes and fees included with service plan pricing. While Lifeline-eligible customers can get a basic free phone from Assist Wireless, they can instead choose to purchase an upgrade phone with better specifications and more advanced features. To assure wireless replacement phone activation, you will first press your phones power button and hold it. However, there is a chance that the free replacement phone from the government wont work right, and you will have to pay for it. But, it may not happen all the time with you. Alec Baldwin Bio, Age, Height, Wife, Net Worth, Family, Food Stamps for Seniors on Social Security Guide, Free Government Phone Stands Near Me 2023. Then the assurance will provide your phone with a receipt. Asurion is trusted by 300 million customers worldwide. If you are applying based on income eligibility, you will need to provide a copy of last years state or federal income tax return or 3 consecutive months within the past 12 months of your pay stubs, Social Security benefits statement, Veterans Administration benefits statement, Retirement/Pension benefits statement, divorce decree or child support document, or Unemployment/Workers Compensation benefits statement. Assist Wireless has a responsive customer service, which can be contacted by phone at 1-855-392-7747, by email at info@assistwireless.com, by mail, by calling #611 from your Lifeline device, or by sending them a message at assistwireless.com/contact-us. When you replace your phone, you should provide the receipt from assurance wireless. How much does it cost for Assist Wireless to send you a new phone? You are also welcome to use your own device as a replacement. 3. Data is provided over 5G, LTE, 4G, and 3G networks based on network availability and device capability. 100MB for just $4. Top You should see a screen that says Press 1 for English or 2 for Spanish. Select your preferred option. It is imperative to mark that if you find the faulty essential parts of your phone, like the speaker or touch screen, you have the opportunity toapply for an assurance wireless replacement phone. Otherwise, in most cases, you'll get your replacement device in 1-2 business days. For more details on returns and refunds please see the Assist Wireless Refunds, Returns, or Lost Equipment Policy Refunds section in our Terms & Conditions. You can get Assist Wireless in Oklahoma, Arkansas, Missouri, and Maryland. Device protection can help you replace your device if it's ever lost, stolen, damaged or malfunctions after the manufacturer warranty expires. It is important to note that you must provide your phone details to the assurance care agent. Those who qualify for Assist Wireless Replacement Phone receive a slew of benefits, including a free Smartphone-Android phone, free voice minutes, data, and unlimited free text bundles. Assist Wireless is also known for its professional and responsive customer service. Select the three dots on the top right of your screen and select save. If you have an iPhone, go to Settings, then choose General, finally select About. Good news is there are many ways people can qualify and apply. OFFERS MAY VARY BY LOCATIONand service may not be available in all areas. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a similar replacement phone. The device a client wishes to bring must be compatible with the Assist Wireless network and services. Same day delivery and set up is available for. They can be contacted by phone at 1-855-392-7747, by email at. Here, the phone will turn off automatically. Here, I will provide some fundamental causes for replacing your assurance phone. Assist Wireless partners with Guard Assure to offer our customers device protection plans. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. I. f you would like to send a picture message but do not have data available, please connect to the nearest wifi (available at many fast food and coffee chains). A subscriber must return the complete handset as received at the time of activation, in the same condition as when it was received. During the application, you may be required to provide proof of government program participation or a copy of last years state or federal income tax return or 3 consecutive months, income proof, social security benefits statement, retirement benefits statement, divorce decree, child support documentation, veterans administration benefits statement, unemployment benefits statement, etc. However, Assist Wireless usually offers at least one free phone option for lifeline consumers. WATCH LIVE 247- Mike Lindell Tv and Brannon Howse, Frankspeech Live TV, WATCH LIVE 247- Steve Bannons, War Room Pandemic, WATCH LIVE 247 Real Americas Voice RAVTV Live Stream. BROADBAND DATA. You can also bring your device and check its compatibility in person. https://www.assistwireless.com/open-internet-statement/. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Due to inactivity, your session will end in approximately 2 minutes. A number of factors influence your decision to purchase a replacement phone from Assist Wireless. Users under Lifeline Assistance Program can also avail replacement when the device is . Assist Wireless 2023. What can I doifI lose my assurance wireless phone? OFFERS MAY VARY BY LOCATIONand service may not be available in all areas. In the activation process, they will ask you to give the PIN code of your assurance wireless account. 100% FREE UNLIMITED DATA Limited time only Terms Of Service. Your phone service must be in the name of the qualified customer and is non-transferable. Lifeline devices that are available at their retail stores can be purchased and used as replacement phones. Finally, you can submit the application form via assurance email or fax. The simplest way to find your IMEI number is by searching your phones settings. We are here to help customers through difficult times with a wide range of assistance programs for every level of need. A new assurance phone comes with a one-year warranty. However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. * Same day smartphone replacement eligibility will be determined at point of claim, contingent on certain criteria, including customer location, technician availability and inventory availability. If you desire to conduct your previous phone number, you can call the assurance support center again after activating your SIM. Data Refills. Assurance wireless is one of the service providers in the lifeline aid program. They will send it to you in a matter of days and they will transfer any remaining balance in your account to the replacement phone. It would be best if you spontaneously described what occurs to you by contacting the assurance wireless customer care center. They will give you a better guide and help you get a replacement phone. You can easily replace your phones entire device for comfort & convenience objectives. After receiving a new SIM, you will install & activate it on your phone. Sprint customers who have minutes available can try the following troubleshooting steps: If you do not have internet access and the issue is also preventing you from connecting to 611, you can contact customer service to help you troubleshoot. Yes. The full-duplex speakerphone lets both parties speak at the same time. True Wireless - There seems to be three tiers of Obama phone providers: Safelink and Assurance sit alone in the first tier with millions of customers. Assurance Wireless Phone: Why will you replace it? A decision about the participants monthly entitlement amount, Claim number OROther consumer identification number. 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