Google Analytics uses cookies. Bank account number, debit or credit card numbers, insurance policy number, and other financial information. to receive guidance from our tax experts and community. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. If not received by the 5th day, IRS states to contact Bank to see if they have received it. Tpg shows a check supposed to have been issued but I have since moved and did a forwarding of mail but still nothing. I cannot believe people like the person I just spoke to are the ones who are handling our money. Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. Find Googles privacy policy here. I've even drove 4 hrs to check my old mail and nothing. They should be finished by 2pm PST. Fees and limitations apply. If your expected refund amount is $4,507.00 enter 4507). Located in San Diego, TPG was established in 2010 upon the sale of the Santa Barbara Bank & Trust Tax Products Group. Same here thought it strange because my wifes hit our account today. WebSanta Barbara Tax Products Group. PATH Act - Creating refund delays. Routing numbers are used by Federal Reserve Banks to process I wanna make sure that my tax return will be able to come from the baml turbox uses. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. This section applies to California residents. I'm having the same issue. doesn't seem right that they can't just charge a person and have not description or purpose for that charge. A routing number is a nine digit code, used in the United States to identify the financial institution. Please reach out to our third-party processor, SBTPG. This is the company's issue and it makes them seem very shady. Same says was received on 2/25/20 and still not at my credit union but my credit union only deposits once a day in the morning so should be there tomorrow. They said my bank rejected it and the bank states they've never even been tried to deposit it. Have questions about a tax filing from last tax season or earlier? Once the IRSWheres My Refund? On this public forum, we do not have detailed information about refund processing. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. I started the investigation in late February of this year so it hasnt been too long. We do not collect or maintain information from those known to be under the age of thirteen. By clicking "Continue", you will leave the Community and be taken to that site instead. A California resident can empower an authorized agent to submit requests on his/her behalf. WebStatutory category Education Information; Definition (categories may overlap) Personal information from an educational record, which could include: a students name, the names Both companies appear to be shady; they have poor customer service and won't allow you to speak to a supervisor or appropriate departments if you can't provide information you otherwise wouldn't have because you're not associated with them in the first place. Calling us toll free at: (888) 597-0090. Typically within 48 hours of the IRS accepting your return. Calls back to the IRS and then to GreenDot bank, which is what the routing number is assigned to. and FINALLY I discovered this link and the fact TurboTax is aware of the issueand since i'm on the line with support now and asked the support staff member.this issue has NEVER BEEN DISCUSSED with their support staff, they are still being told to give the standard BS that Santa Clara send refunds within 48 hours of being receivedthey got mine 3/16/22 and are still holding it. In addition to the information provided by Web site visitors, our computers automatically receive and record information from your Internet browser, including your IP address, cookie information, and the pages you request. The list below summarizes how we collect, use and share Personal Information in our offline, in-person and telephonic interactions by reference to the statutory categories specified in the CCPA, and describes our practices during the twelve months preceding the effective date of this Privacy Policy. Find yours below and contact them to enroll with TPG. Personally i have had the experience where it took more than the 5 days even though in the contract we sign in regards to the fees being deducted and the remainder being direct deposited, it states that the day the IRS states, refund sent, Santa Barbara is to then deduct the fees and that very same day they are supposed to direct deposit the rest. Archived post. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement. I haven't been able to contact the IRS TPG or Turbo tax. An unofficial, civil, and helpful community to discuss filing your taxes with Intuit TurboTax. They haven't responded to me and you can't get a live person on the phone. Categories in the chart refer to the categories described above in the general section of this Privacy Policy. Personal information from an educational record, which could include: a students name, the names of the students parent or other family members, the address of a student or students family, a students personal identifier (e.g., SSN, student number), other indirect identifiers of the student (e.g., date of birth, place of birth, mothers maiden name), other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty, or information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates. The Bureau of Fiscal If you elected to pay your tax preparation fees separately the fees will be drawn form your bank. To log in, choose the taxpayer portal at: https://www.sbtpg.com/ SBTPG has a phone contact page at the following link. You have clicked a link to a site outside of the TurboTax Community. WebPlace the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. Ask questions and learn more about your taxes and finances. Business and personal contact information, Content you choose to upload to the Service. This sucks! Santa Barbara TPG Check Administration Fee. Copyright 2021 UpTax Software. We will need to confirm your identity and California residency to process your requests to exercise your information, access or deletion rights. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. California law classifies our use of these services as a sale of your Personal Information to the companies that provide the services. I filed my taxes through TurboTax in January 2022. @CarissaMSo is the routing number on the 1040 the routing number for sbtpg or is that turbo routing number? Tpg has had my money for several days and has not released it! Santa Barbara TPG Bank Application Reject 1801. WebSanta Barbara Bank Tax Refund Status in Santa Barbara, CA About Search Results Sort: Default All BBB Rated A+/A View all businesses that are OPEN 24 Hours Hutchinson & Bloodgood LLP Tax Return Preparation Tax Return Preparation-Business Accounting Services Website More Info 101 YEARS IN BUSINESS 10 YEARS WITH (800) 836-6007 By clicking "Continue", you will leave the Community and be taken to that site instead. The categories of Personal Information that we have collected. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company. Hopefully many of us will have good news, really soon. . Santa Barbara is currently processing refunds. I filed a bbb complaint as well. We disclose your Personal Information to business transferees. Does santa barbara bank receive funds the day before your suppose to receive your refund? Yes the process is frustrating which is why I have chosen to just file when i can afford to pay the fees up-front to avoid dealing with them because turbo tax isn't at fault its Santa Barbara. You are entitled to exercise the rights described above free from discrimination. This Privacy Policy is effective as of January 1, 2020. If we sell your Personal Information, you can opt-out. They are holding refunds when their website clearly states they do not do that - clients are receiving refunds on time and they even hung up on me twice. Of course, they failed to return the direct deposits or reimburse me in some way. This is the first year we have had any issue with TurboTax. Enroll with TPG and get the resources you need to attract and retain clients. TurboTax does not receive any further updates regarding your tax return afterit'sbeen accepted by the IRS. You may at any time request to be removed from our email list by clicking the unsubscribe link in any email you receive from us. If we know that you are younger than sixteen years old, we will ask for your permission (if you are younger than thirteen years old, we will seek your parents/guardians permission) to sell your Personal Information before we do so. We'll help you get started or pick up where you left off. By clicking "Continue", you will leave the Community and be taken to that site instead. WebREFUND ADVANTAGE. Alternatively, you may notify us via e-mail or telephone shown in the how to exercise your rights section of this Privacy Policy. Correction of Personal Information; Opt-Out Right. WebEnroll with TPG - complete the enrollment application through your tax preparation software or software provider's website. Terms and conditions are subject to change without notice. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Dont use them!!! Hopeful that you will get your money soon! Santa Barbara TPG Fast Cash Advance Loan Types Additional cost for premium marketing materials. The IRS will begin processing returns on January 27th. Government-issued identification numbers. Turbo Tax TPG Bank shows my refund was funded on the 8th, but I havent received it in my account. View refund status. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights. This is because we allow them to collect information from our website users (e.g., online identifiers and browsing activity) so they can help serve ads more likely to interest you. Tax Pro Help Center Get answers 24/7 at Support.sbtpg.com Tax Pro Support (Existing client) 800.779.7228 Consumer We'll help you get started or pick up where you left off. Audio, electronic, visual, thermal, olfactory, or similar information. In addition, if you direct us not to sell your Personal Information, we will consider it a request pursuant to Californias Shine the Light law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes. Whether weve sold your Personal Information, and if so, the categories of Personal Information received by each category of third-party recipient. WebOnce you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. ! This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Web1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Did the information on this page answer your question? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. They just keep saying to fill out some form and get it notorized and send it back to them to get a new check issued. Did they send you a cashier's check or just deposited that into your account? Get attention with high-profile materials like flags, banners and oversized posters. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/, Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-InformationOn this page you can also scroll down and click on Submit a request. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. I went on the banks website to put in my information to clear up where it is in the processing stage and they claim they havent received it. Federal/ State refund amount. 0 45 8,965 Reply. WebThe bank application will remain locked until Santa Barbara TPG sends a response. They won't help even if they do respond. Does the tax pro advance work with multiple software providers? Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thought by midnight it would update. Refund Advantage Tax Refund Services was built with the tax professional in mind. It also shows their business hours. Hand off your taxes, get expert help, or do it yourself. Tax Pro Fee Advance. Personalized postcards addressed to your return clients help you retain more clients. For anyone who either got the loan, and/or are having their fees taken from their refund, Santa Barbara is currently processing a batch of refunds. Santa Barbara Bank App Rejects 1972 and 1652. I even checked to see if I was issued a TurboTax Prepaid Visa just in case the funds were somehow deposited there (mind you Ive only EVER elected direct deposit into my own bank accounts) but nope, moneys not there either. Full Santa Barbara Bank intends to keep your refund as long as possible so that they can invest it and all the others it is stalling. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. You can request the following information about how we have collected and used your Personal Information during the past twelve months: Access. Work-in-Progress Screen Point-and-Shoot Error Correction Easy-to-use forms-based input Automatic software updates All federal and state forms supported Integrated text messaging capabilities, UpTax Wise is our most customizable service package. However, we are don't have access to your refund situation. Real name, alias, postal address, unique personal identifier, customer number, email address, account name, social security number, drivers license number, passport number, or other similar identifiers. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. WebExpected refund amount (accepted return) Actual refund amount (after any adjustments) Released date; Fees: Bank processing fee; Program fees; Miscellaneous fees; Refund We ask that you notify us of any changes to your personal information via e-mail or telephone shown in the how to exercise your rights section of this Privacy Policy. After submitting your bank application, you can check on the status by viewing the Banking Information tile from the main page of Account Hub: Updated October 3, 2022 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What happens if my direct deposit is returned? Republic Bank is committed to working with tax offices of the highest caliber. I have called TurboTax to try and get additional information, but they have done nothing to help. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. What is the TurboTax phone number? WebTheyve had my refund since Friday and the status is green with funded yet still shows $0 as paid to me. Santa Barbara bank says my refund amount I'm giving them is wrong I have no offsets IRS has amount I have. Whether you are a large organization with multiple offices or a successful single office operation, UpTax Link has the professional tax solution to maximize your success. You can also contact the IRS at 1-800-829-1954 to initiate a refund trace. We had no idea there was a third party involved in getting our refund. The way to get them to answer is to call the number, put in your info like normal, after it's done telling you your status you wait and I think it's "2" that you have to push (the one that says check the history or whatever ), then after it checks your history it will ask if you want to speak to a representative, just hit the button for that. Once the IRS, To check your refund status with SBTPG click. Information collected automatically by security cameras and equipment. I m hoping it will be in our bank tomorrow since the day my file was accepted was on a holiday Feb 17 so I figured its gonna be one day late, Hopefully we all get it tomorrow I have been stressing all day about it lol.
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