Use it as a room spray or directly on carpets and pet beds to remove odors left behind after cleaning. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. Limit 5 per customer. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. Dont Panic, Check the machine is set to carpet cleaning mode. Check the connections on the back of the machine. The new water pump has a blue and brown wire, the Rug Doctor Pro has a black and white wire leading to pump. This website uses cookies to improve your experience while you navigate through the website. We were surprised at how frequently we needed to refill the 1-gallon water tank. For large areas, use up to 2.6 gallons of water and 1/4 to 1/2 cup solution or vinegar per gallon, depending on the size of the area. What Amount Of Solution Does A Rug Doctor Require? Ascertain that the black rubber seal around the top of the white dirty water tank is flush with the tanks surface. Follow the directions on the back of the Rug Doctor cleaning solution and fill the Easy Measure Solution Pour Cap with the recommended ounces of solution. Analytical cookies are used to understand how visitors interact with the website. Turn the vacuum switch on and see if the machine sucks up the newspaper. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Lastly, Remove the Clean Water Tank from the unit and replace it. Try plugging the machine into a different outlet. Spray the appropriate treatment onto your carpet's dirty spots, and let the formula soak in for several minutes while you ready the Rug Doctor machine for cleaning. Turns out it was an electrical problem. Necessary cookies are absolutely essential for the website to function properly. Rug Doctor Pro Troubleshooting If you are having any problems using your Rug Doctor Pro please refer to our Troubleshooting guide below. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. Having issues with your order? If the area is wet, remove the filter from the clear dome on top of the white tank. Please explain the nature of the problem. Machines that use a hand tool with a red handle will not be required to remove the gray connector; instead, they will simply test the hand tool against their hand. Rug Doctor will review all the facts involved and advise you as to recommended procedure. We like that all the pieces attach to the main unit, so you dont have to find a separate spot for any attachments. Pull the rubber mount away from the pump and slide it over the pump nozzle. Rug Doctor will review all the facts involved and advise you as to recommended procedure. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Make sure that the pump is installed in the correct direction. Buy Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized Upholstery Tool, Large Red Carpet Cleaner: Wet-Dry Vacuums - Amazon.com FREE . Among the stains that can be removed with Spot & Stain Remover are beer, blood, butter/margarine, chocolate, clay, cocktails, cough syrup, dirt/grass, food coloring/oil, fruit juice, berries, gravy, ketchup, lipstick, make-up, motor grease/oil, permanent marker, red juice, salad dressing, shoe polish, soft drinks, soot, white wine. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Spray tips were clear. The problem(s) came when we tried to clean the Rug Doctor. Free shipping on many items . Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Snap up the brass rings, and they will lock the hose into place. Find a repair shop near you. The cookie is used to store the user consent for the cookies in the category "Performance". Vacuum each room twice, once moving vertically, the next time working horizontally to remove as much loose dirt and debris as possible. Contact us here! It could be that the red button is broken. How to Remove Ink Stains From Synthetic Carpet Fibers, How to clean a showerhead, according to an expert, How to Safely Clean a New Synthetic Area Rug, How to Clean Old Stained Carpet Naturally, How to Get the Wet Dog Smell Out of Throw Rugs. But you can also find the solution in this article. Section 1125(a). The cookies is used to store the user consent for the cookies in the category "Necessary". After this two-minute setup, we were able to start cleaning right then and there. The cookies is used to store the user consent for the cookies in the category "Necessary". This cookie is set by GDPR Cookie Consent plugin. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from. Remove the gray rubber hose connector that is located at the back of the machine and set it aside. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. Mighty Pro & Wide Track Carpet Cleaner Instruction Manual Troubleshooting Warranty User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. Disassemble the unit and remove the Waste Water Tank. Section 1125(a). Rug Doctor Trouble Shooting: No Spray. Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. Fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. Next, are you holding down the red spray button on the handle continuously? You can learn about the reasons for the problems in detail and know the solution to the problem. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? Double-check the Waste Water Tank to ensure that it is securely seated and that it has been properly installed. 5 yr. ago. You may be able to disconnect the spray button wires through the black cutout. If the hand tool continues to have little or no suction, there may be a problem with your machine. For the Wide Track model, if the Rug Doctor does not spray at all, both pumps require replacement. What Is The Proper Way To Reset A Rug Doctor? $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. We were shocked at how much dirt the device extracted from a medium-pile rug that seemed relatively clean to the eye. Jun 2, 2020 Having issues with your order? What Happens If The Suction On The Portable Spot Cleaner Is Absent Or Inadequate? Insert the end of the solution hose into the center of the brass connector. This Warranty does not provide for a refund of the purchase price. But needed to be sure before ordering. Then, try turning on the machine. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Offer ends 5/4/23, while supplies last. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. If you are having trouble, pry under the cap to loosen it from the axle. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Is It Possible To Have My Portable Spot Cleaner Repaired? We independently evaluate all recommended products and services. Excludes bundles. Next, attach the solution line. Though some stains are almost impossible to remove completely, pretreating helps to improve even the dirtiest carpet. Pump not turning on with button even though agitation was working. Cleaning instructions should always be found on the fabric label provided by the manufacturer. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. There might be a clog in the lower vacuum track. Firstly, Double-check to see that you're pressing the spray trigger. Guest Blog with @Allwhitehouse, Christmas Preparation is Coming! Moderate to cool water is best. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. We haven . Make sure you dont miss a thing. Wed recommend vacuuming thoroughly before using this carpet cleaner if you have long-haired pets. The pump wires should connect to a black wire and a white wire. These cookies track visitors across websites and collect information to provide customized ads. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. Next, attach the solution line. First of all, the dirty water tank isnt designed in a way that makes it easy to rinse out. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. It should not feel loose on the axle. In no event shall Rug Doctors liability exceed the purchase price of the Machine. Check to see if the Waste Water Tank is full. If water does not splash out of the nozzles in accessory mode, replace the rear pump. If the hose is loose, pull down the connector until you see the silver ball bearing. Exclusions and limitations apply. Dont Panic. If the hose is loose, pull the connector all the way down until you see the silver ball bearing at the bottom. Download Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The Rug Doctor claims to provide 75 percent more suction compared to other upright deep carpet cleaners, which means it sucks up more water. But opting out of some of these cookies may affect your browsing experience. Get the best deals on Rug Doctor Upright Carpet Cleaners when you shop the largest online selection at eBay.com. Read on to see if it was able to remove tough stains as easily as it claims. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. When reinstalling the Float Column into the Wide Opening lid, make sure that it is properly aligned with the other components. After much head-scratching and consulting the manual, we determined that theres no easy way to clean out this area. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Offer ends 5/4/23, while supplies last. This cookie is set by GDPR Cookie Consent plugin. The switch should be in the ON position if it isnt already there. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. You may also have other rights that vary from state to state. We recommend you keep the original carton and packing materials. There might be a clog in the lower vacuum track. Straight edge cutters/pincers instead of hose clamp pliers. Rug Doctor recommends using their products to pretreat stains. If you observe that your portable spot cleaner has no power, you can follow the guidelines which are given below: If the suction on the Portable Spot Cleaner is absent or inadequate, you can follow the guidelines which are given below: 2. info!!! No instructions came with the box, so had to do some online research. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. If it comes loose, youll need to secure the hose. Jerri Estep - There are a variety of stains that can be tackled with the help of trigger sprays. of Oxy Cleaning Solution. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. We can replace your pumps! Thanks for this. This Warranty applies for normal household use only. Feel the carpet where the machine was sitting. Make sure the power button is positioned to on. on FlexClean Review Guest Blog @thefinchfamilylife, on Cleaning with Twins! This Warranty does not provide for a refund of the purchase price. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Is It Possible To Use Cold Water In A Rug Doctor? Make 2 slow dry passes (1 forward and 1 backward) to suck up the dirty solution (do not hold down the Soap & Scrub Solution Button for this step). The grey and black vacuum hose should be in place. If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. If you face a problem, dont worry. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. A 1-liter bottle of cleaning solution will clean approximately 2 rooms (38 sq.m), A 2-liter bottle of cleaning solution will clean approximately 4 rooms (75 sq.m), A 4-liter bottle of cleaning solution will clean approximately 8 rooms (150 sq.m). If it doesnt turn on or the reset button pops up again, return the machine to the store. Necessary cookies are absolutely essential for the website to function properly. Re-assembly tipto reinstall the wheels and axle: Slide the axle and wheels back onto the Rug Doctor. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. These cookies will be stored in your browser only with your consent. Section 1125(a). The replacement pump must be installed in the same direction as the original. Don't replace your furniture or area rugs until your carpets are completely dry. Watch the upper white tank and empty as needed to prevent from filling with foam. Make sure there is cleaning solution and water in the lower blue tank. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Re-assembly tipwhen you re-wire the replacement pump, attach the included fusible link to the longer, thicker black wire. Clean Water Tank holds 1.5 gallons of water. Pulling on the braided brass or chrome hose gently will reveal whether or not the connection is secure. If you click on links we provide, we may receive compensation. In this case return the machine to the store you hired it from. Check the red base tank has enough water, and refill if necessary. Disconnect the pump by pulling the wire terminals apart. As it is an electronic item, sometimes you may face technical problems. Does the area where you have been cleaning feel wet to the touch? This cookie is set by GDPR Cookie Consent plugin. These cookies ensure basic functionalities and security features of the website, anonymously. Make sure none of those are pinched, kinked, or smashed behind each other. The cookie is used to store the user consent for the cookies in the category "Performance". Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. All submissions become the property of Rug Doctor. Check to see that the dome filter is properly attached. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. Removing any blockages or debris requires vigorous shaking. Youll see dirty water coming up through the see-through dome. In theory, this should mean a shorter drying time for your carpets, but the rug we cleaned still took several hours to dry out completely. If you have no spray, this will mean your carpet is dry to touch. Limit 5 per customer. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. You also have the option to opt-out of these cookies. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. If you are feeling strong suction, replace the filter inside the clear dome. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Then insert plug into a properly grounded outlet, and youre ready to begin. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Your Rug Doctor Pro-Deep Carpet Cleaner is ready to use right out of the box. The grey and black vacuum hose should be in place. Among the stains that can be removed with Oxy Power Stain Remover are: beer, blood, butter/margarine/chocolate, clay/cough syrup/curry/curry sauce, crayon/dirt/grass, food coloring/grease/oil, fruit juice/berries/grape juice/ketchup/gravy, ink/jelly/jam/ketchup/lipstick/makeup/motor grease/oil/paint/water. The one special feature of this carpet cleaner is the optional Super Boost, which is intended for heavily soiled or high-traffic areas. 3. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. 62. . To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Feel the carpet where the machine was sitting. Next, attach the solution line. Check to see if the power cord is plugged in. If there is suction coming from the gray hose, the hose should be reconnected. You can safely clean most carpet materials, including nylon and polyester, with a Rug Doctor. Your statements may be edited for length and clarity. If problems persist, find a repair shop near you. Make sure there is cleaning solution and water in the lower blue tank. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Contact us here! Make sure none of those are pinched, kinked, or smashed behind each other. To reassemble your device, follow these instructions in reverse order while noting the re-assembly tips. Robert - Instead of moving back and forth like you can with other carpet cleaners, we had to pull the machine backward in a straight path, then release the trigger, tilt the front of the machine up, and wheel it to the top of the carpet to do another pass. But opting out of some of these cookies may affect your browsing experience. Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery. Rug Doctor Spot And Stain Scrubber Multi-Purpose Formula; Deep Cleaning Foam Removes Tough Stains; Ideal For Quick Cleanup Of Spots & Spills; Fabric-Safe Scrub Brush, Non Toxic, CRI Certified by Rug Doctor $11.03 Out of Stock Rug Doctor Spot + Pretreat Dual Action Cleaner Spray by Rug Doctor $11.83 Out of Stock Check to see that the hose is securely attached to the brass connector before continuing. By clicking Accept, you consent to the use of ALL the cookies. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward "Super Boost Spray" could be improved. Excludes bundles. Tightly screw the Easy Measure Solution Pour Cap onto the tank. Finally, place the cleaning head of either hand tool into a bucket of clean water. In this case, you should return the machine to the store where you obtained it. We were shocked at how much dirt the device extracted from a medium-pile rug that seemed relatively clean to the eye. Use pliers to grip and wiggle the axle hub cap to loosen it. Jun 10, 2020 (Not spraying): Rug Doctor Mighty Pro X3 Carpet Shampoo Floor Cleaner MP-C3. Firmly pull back the Main Handle to release the handle into the cleaning position. Remove the gray hose connector that connects to the hand tool and use your hand to check the suction for any leaks. This Warranty gives you specific legal rights. Use a mallet to tap the hub cap in place. Press the red Power Button located on the Main Handle to Carpet position. Place a towel behind the exhaust hole. Any thoughts? Plus, it has a better-designed pretreat spray feature and an easy-clean brush roll cover. Reply. This cookie is set by GDPR Cookie Consent plugin. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Do not use the previous pump's in-line diode. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Firmly press the button to ensure that it is securely in place. If water splashes out of the nozzles for the Wide Track model but does not spray adequately, check the spray nozzles for clogs first. Certified Woman Owned Small Business; Local Colorado company We replaced our pump but still does spray. Tug on the hose again to make sure it is properly connected. Living in California, Michelle Ullman is a professional writer with particular expertise in home, garden and pet/nature topics. If not, it means there may be a problem with the valve in the tool itself. Look through this guide. That said, wed recommend you act fast if you drop your hot dog on the carpet and keep permanent markers away from young children who like to create unconventional art. Sometimes, people face problems through rug doctor portable spot cleaners. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Does the area where you have been cleaning feel wet to the touch? By clicking Accept, you consent to the use of ALL the cookies. If it is not, plug the cord into a nearby wall outlet. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Fill the reservoir of your Rug Doctor with hot water. Does the area where you have been cleaning feel wet to the touch? Back behind where the white tank sits are 3 solution hoses. Pull up on the solution hose and see if it comes out of the brass connector. We reviewed the model, which looks more like a vacuum and is much lighter than the Rug Doctor at 19 pounds. Float Columns should be checked for debris and rinsed thoroughly after each use. $495 at Home Depot. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Limit 5 per customer. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. Fill the Clean Water Tank with HOT tap water until it reaches the fill line. Turn on the vacuum and see if the machine can pick up the newspaper in its sucking action. Rug Doctor's Pro-Deep Motorized Upholstery Tool Head extends the life of upholstery by deodorizing and removing stubborn stains for refreshed surfaces that look like new. One of the selling points of the Rug Doctor is that it gets deep into carpets to stir up hidden dirt. Do i need to vacuum before carpet cleaning? Login to make a RENTAL, or view your account. Re-connect the pump's wires to the Rug Doctor's black and white wires. With the Rug Doctor Deep Carpet Cleaner, you can keep your floors looking their best even in high-traffic areas. Between the daily wear and tear from shoes, pets and settling dust, and the inevitable spills and accidents, your carpets take a real beating. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Find a repair shop near you. My X3 model rug doctor continuously sprays Until it runs out of water doesn't matter if the red button is pressed or not when you turn on the machine, it starts sprain. You should feel strong suction. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. *Offer ends 5/4/23, while supplies last. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. It has ten rows of stiff cross-action bristles that work the rugs from every angle. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period.
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