Donec aliquet. C. CERT volunteers should be physically active and agile. Disaster PreparednessC. Light Search and Rescue OperationsD. Medical Operations5. Which of the following statements is true about communicating information to others during the disaster response? What is the main benefit from applying the CERT organizational structure during a disaster response? Which of the following CERT Basic topic covers size-up, rescue techniques, and rescuer safe, Final Exam for: IS-317.a: Introduction to Community Emergency Resp, Privacy Act Statement (Public Law 93 579), Each time that this test is loaded, you will receive a unique set of questions and answers. Which of the following statements is true about CERTs? Class size is limited to about 30 people so everyone has plenty of time for hands-on practice. Which of the following statements is true about CERT integration? When developing your emergency response plan, you should: A. Pellentesque dapibus efficitur laoreet. disaster response skills such as fire safety, earthquake survival skills, light search and rescue, team organization, radio communication, and disaster medical operations. Pellentesque dapibus efficitur laoreet. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. This option is, for most employers, a feasible and low-cost way to protect employees, as well putting the employer clearly in compliance with the standards. Donec aliquet. In compliance with public health guidelines, masks are optional but encouraged. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. All CERT training conforms to the National Incident Management System (NIMS). C. Is this part of my assignment? A. A. CERTS often support emergency response agencies with nonemergency projects in the community. Students must attend the full day in order to receive a final certificate of course completion. C. Pair volunteers with professional staff. Class is Full. Course Completion Requirements Current browser (i.e., Chrome, Firefox, Safari) Questions or comments? The best time to weigh yourself is in the. Pellentesque dapibus efficitur laoreet. B. ICS provides clear leadership and organizational structure for all emergency responders and volunteers. Explore over 16 million step-by-step answers from our library,
iscing elit. B. CERT volunteers must be 21 years or older for liability reasons. Pellentesque dapibus efficitur laoreet. Has responsibility for the incident; sets the incident strategies and prioritiesC. Establishes tactics and handles operational resourcesD. Tracks resources, including personnel; collects information2. Nam lacinia pulvinar tortor nec facilisis. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Weegy: The term that fits the definition provided is "body image". Must be a U.S. Citizen or Permanent Resident or receive approval from TEEX/DHS-FEMA prior to the start of the class. By learning how to safely respond to man-made, technological, and national disasters, CERT volunteers contribute to: A. To prevent issues during your online course, please be sure that your web browser is updated to the latest version. Lorem ipsum dolor sit amet, consectetur adipiscing elit. We also use third-party cookies that help us analyze and understand how you use this website. Staging area set up B. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. A. Arranges for resources and needed services B. A. Please contact us at, We use cookies to improve your experience on this site. Upon completion, members will be able to assist their community or workplace following an . Making people aware of terrifying situations in disasters B. Pairing a volunteer with an emergency responder C. Teaching people how to work together D. Creating a culture of preparedness for all people Nam lacinia pulvinar tortor nec facilisis. This four-hour course allows learners to complete necessary training for CPR/AED and first aid training certification through the National Safety Council. If you do not receive a confirmation within one hour, pleasecontact us. Fusce dui lectus, congue vel laoreet, cing elit. A sizable portion (about 12 hours) of CERT basic training consists of classroom instruction, teaching you how to prepare for and respond to hazards that may impact the Coastside. Which statement best describes how to handle spontaneous volunteers that offer assistance during an incident response? Donec aliquet, View answer & additonal benefits from the subscription, Explore recently answered questions from the same subject, Explore documents and answered questions from similar courses. D. Assign volunteers to specific positions and prioritize response activities. User: What is the function of the World Trade Organization? One option these standards provide employers is to ensure that a member of the workforce has been trained in first aid. Lorem ipsum dolor sit amet, consectetur adipi, ipiscing elit. Donec aliquet. Question what kind of fragment is "near the computer"? D. Advertise for volunteers with specific skillsets so you get the kind of volunteers you need.18. B. A. Establish Priorities 6. Students aged 16-17 years may be able to join by special arrangement. Donec aliquet. Fusce dui lectus, congu. Does not have to be specified in your emergency management plan. Nam lacinia pulvinar tortor nec facilisis. Donec aliquet. The ability to direct team responses to do the most good for the most people in the shortest amount of time. Blank refers to the loudness of your voice. A. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Affiliated volunteers and part of VOADB. This computer-based training course D. Hands-on practice and realistic exercises CERT training promotes national resilience by: A. Installing a perimeter fence to create the perception that an attack is less likely to succeed is an example of: A. After 30 students we will begin a waitlist. After registering for this online course, you will receive an email with instructions for getting started. This two-hour course allows learners to complete necessary training for first aid certification through the National Safety Council. You will be a full-fledged CERT graduate by end of this session. which one Weegy: Cardiac output is the amount of blood pumped out with each heartbeat. What else might a CERT volunteer learn during CERT Basic Training? Aside from CERT Basic Training your sponsoring organization may offer additional training on emergency flood response and which subject below? Pellentesque dapibus efficitur laoreet. D. Is my training up to date? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Post thoughts, events, experiences, and milestones, as you travel along the path that is uniquely yours. A. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Please contact us at [emailprotected] or call (800) 541-7149 for more information on the approval process. B. Fire SuppressionB. Pellentes, or nec facilisis. This group's overall mission is disaster response. D. A Community CERT. Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. A. Per NIMS, all interagency written and verbal communications must use common terminology in reference to what types of information? Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. What is a main feature of the CERT Program? B. ICS provides clear leadership and organizational structure for all emergency responders and volunteers. A. MitigationB. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. It is important to understand that completion of this course does not make you a trained CERT volunteer. Nam lacinia pulvinar tortor nec facilisis. B. This is an example of : A. Donec aliquet. This allows the class administrators to know how many in-person class spaces are available and to prepare a personalized training experience for every student attending Training Day & Graduation. Blank refers to the loudness of your voice. Verify Program Manager and sponsor information once per year. Local emergency management personnelC. Local, regional, and state emergency managersD. Local emergency managers and FEMA12. Staging area set upC. Advanced fire fightingD. Emergency communications8. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. B. Determine whether to hire more emergency respondersB. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Pellentesque dapibus efficitur laoreet. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Lorem ipsum dolor sit amet, consectetur adipiscing elit. what should be added when an adverb begings a sentence. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Business & Cyber SolutionsPhone: (979) 431-4837Email: [emailprotected], TEEX PoliciesTEEX Participant HandbookConduct During Live Online Instructor-Led Courses, Copyright 2023 Texas A&M Engineering Extension Service. A. CERT Personnel Resources Check-In FormB. CERT Assignment Tracking LogC. CERT Briefing Assignment FormD. CERT Damage Assessment Form20. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. At the staging area, the Team Leader (TL) must establish operations to ensure effective communication, to maintain span of control, to maintain accountability, and to do the greatest good for the greatest number without placing CERT members in harms way. Pellentesque dapibus efficitur la, ng elit. PreparationB. MitigationC. ResponseD. Service14. What is a main feature of the CERT Program? Can you get a green card even when you came unlawfully into U.S.? Nam lacinia pulvinar tortor nec facilisis. at Coastside Fire Station 40 (1191 Main St, Half Moon Bay) led by local first responders and CERT instructors. Nam lacinia pulvinar tortor nec facilisis. When establishing a CERT, who should the CERT sponsor coordinate with to integrate with emergency management? Confidence they can protect themselves and others and minimize property damage is a benefit that CERT volunteers report after they complete training. D. Assume volunteer training fully prepares volunteers.6. Nam lacinia pulvinar tortor nec facilisis. C. Emergency responders know who to contact during the response effort. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Staffing parades, distributing disaster supply lists, and home safety checks are examples of CERT Personnel managementB. Why is it important for the president to have final approval over congressional legislation? User: What is the function of the World Trade Organization? Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. A. To put their Scouting knowledge and skills to useC. To stay busyD. To better prepare for hazards and protect themselves, loved ones, and their neighbors.11. Required services hours for CERT certificationC. Emergency managementD. Community Service8. -is the amount of blood pumped out with each hearbeat. C. EachCERT volunteerin a section reports to IC. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Must have a Sponsoring Organization. Nam lacinia pulvinar tortor nec facilisis. D. Be considerate and appreciative of people's time.23. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. What is a benefit that CERT volunteers report after they complete training? The basic purpose of these standards is to assure that adequate first aid is available in the critical minutes between the occurrence of an injury and the availability of physician or hospital care for the injured employee. Advanced medical skills O C. Advanced fire fighting D. Emergency communications 2. The. For effective volunteer management, you should: A. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. In the ICS, what is the role of Incident Command (IC)? B. AccountabilityC. Integrated communicationsD. Manageable span of control8. Donec aliquet. B. Which of the following best explains why Mae does not want to sell How was Chinese communism different from European communism? D. Promotes volunteer safety and maximize benefits of volunteer involvement, Explore over 16 million step-by-step answers from our library, us efficitur laoreet. Before a disaster eventC. Any time because help is always valuableD. During the planning of your locality's comprehensive plan9. Nam lacinia pulvinar tortor nec facilisis. Deterrence B. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. A team of first responders and other qualified volunteers O A Advanced fire fighting. A. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Progress is saved and can be resumed later. Lorem ipsum dolor sit amet, consectet, ce dui lectus, congue vel laoreet ac, dictum vitae odio. Evaluate Progress what variables need to be taken into account for each question? Pellentesque dapibus efficitur laoreet. Not use volunteers in emergency management training drills for first responders. The Operations Section Chief is applying what ICS principle? Lorem ipsum dolor sit amet, consectetur adipiscing elit. B. Advanced fire fighting B. Nam lacinia pulvinar tortor nec facilisis. Once we know how many students will complete the online course, the remaining spaces are open to in-person students, first come first served. Connect with others, with spontaneous photos and videos, and random live-streaming. A) intent term User: Can I get a better answer Weegy: Weegy: Y/y^3 = 1/y^2. Pellentesque dapibus efficitur laoreet. full-day, hands-on training session (and graduation!). A. CERT Basic Training is a free comprehensive 20 hour training course combining classroom and hands-on instruction to teach basic disaster response skills such as fire safety, earthquake survival skills, light search and rescue, team organization, radio communication, and disaster medical operations. A team of first responders and other qualified volunteers B. Nam risus ante, da, facilisis. what should be added when an adverb begings a sentence. Course Hero is not sponsored or endorsed by any college or university. Please note there is minimum number of students required for each course. Local CERT programs train and organize teams of volunteers to assist their families, neighbors, co-workers, and other community members. Necessary cookies are absolutely essential for the website to function properly. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. 2.00 hours ACE American Council on Education (ACE), For DHS/FEMA Funded Courses, please contact. Pellentesque dapibus efficitur laoreet. Disaster PreparednessB. Donec aliquet. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Pellentesque dapibus efficitur laoreet. How many people will benefit from my actions? Organizational charts so everyone knows who is in charge of whomC. A set of regulations calling for emergency management to establish CERTsD. Guidelines on fire safety, search and rescue, and medical triage4. A. Donec aliquet. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Nam risus ante, dapibus a mo, o. Donec aliquet. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Pellentesque dapibus efficitur laoreet. B. A term in a contract that can reasonably be supplied by the courts is referred to as a(n) ________. Weegy: She is worried the restaurant will run out of bread for sandwiches best explains why Mae does not want to sell Weegy: Chinese communism pushed the idea that rural peasants were the force behind revolution -is how was Chinese Weegy: "Near the computer" is a prepositional phrase. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. to confirm your place in the in-person Training Day & Graduation on March 12, 2023. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. This computer-based training courseB. Hands-on practice and realistic exercisesC. Weekly CERT newslettersD. Briefings from FEMA personnel10. A. A. Pellentesque dapibus efficitur laoreet. Weegy: The term that fits the definition provided is "body image". Nam risus ante, dapibus a molestie consequat, ultrices ac magna. ICS provides instructions and guidelines for CERT sponsoring agencies. Lor, consectetur adipiscing elit. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Is it safe for me to this task? User: Can I get a better answer Weegy: Weegy: Y/y^3 = 1/y^2. D. Add the contact information for any VOAD in your region.13. Ability to fight house firesB. C. CERT volunteers may be assigned to smaller teams for specific tasks. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Students may choose to complete this portion through self-guided online learning modules, or by attending a series of in-person classes at Coastside Fire Station 40 in Half Moon Bay. Deliver CERT Basic Training once per year, including the culminating exercise. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Which of the following statements demonstrate how you can inspire volunteers? D. CERTS never support emergency response agencies with nonemergency projects.10. Pellentesque dapibus efficitur laoreet. What else might a CERT volunteer learn during CERT Basic Training? Donec alique,
sum dolor sit amet, consectetur adipiscing elit. Pellentesque dapibus efficitur laoreet. Lorem ipsum dolor sit amet, consectetur adipiscing eli, pulvinar tortor nec facilisis. Nam lacinia pulvinar tortor nec facilisis. Programmatic Information. The CERT Basic Course is delivered in the community by a . Nam lacinia pulvinar tortor nec facilisis. The sponsoring agency can easily account for all CERT members during the response. Donec aliquet. In the ICS, what is the role of Incident Command (IC)? A. Which is the following statements is true about the ideal CERT volunteer? Staging area set up Lorem ipsum dolor sit amet, consectetur adipiscing elit. Staffing parades, distributing disaster supply lists, and home safety checks are examples of CERT volunteers performing: A. Mitigation activitiesB. Students may complete the classroom portion of the training either in-person or online at their own pace. Staging area set upB. Training will be conducted during evenings and weekends (see exact dates below) at Coastside Fire Station 40, lease ensure that you will be able to attend. Blank refers to the loudness of your voice. Emergency communications OC Staging area set up O D. Advanced medical skills 3. Who delivers the classroom and hands-on training you need to become a CERT volunteer? Review these eight simple first-aid tips with your employees to ensure that your whole team is capable of providing aid to co-workers if necessary: 395 W. 600 N. To earn Citizen of the YearC. To put their Scouting knowledge and skills to useD. To better prepare for hazards and protect themselves, loved ones, and their neighbors.9. By completing this online courseB. Nam lacinia pul, inia pulvinar tortor nec facilisis. Upon completion, members will be able to assist their community or workplace following an emergency event when professional responders are not immediately available to help. Go to the staging area; your priority is the first person in distress. Resilience C. Mitigation D. Recovery 2. B. Students must be 18 years old to participate. To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam. You can specify conditions of storing and accessing cookies in your browser. Develop Plan of Action 8. Team LeaderB. The CERT Program trains community volunteers in basic fire safety, light search and rescue, and disaster medical operations. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio.
The sponsoring agency can easily account for all CERT members during the response. A. Donec aliquet. Gather and document information about the incident. Advanced fire fighting Nam risus ante, dapibus a molestie consequat, ultrices ac, s ante, dapibus a molestie consequat, ultrices ac magna. L, fficitur laoreet. Is my training up to date? Assisting elderly and physically limited neighbors with securing trashcans and patio furniture are examples of what kinds of activities? Nam lacinia pulvinar tortor nec facilisis. Is the responsibility of VOADs. Emergency communications C. Staging area set up D. Advanced medical skills New answers Rating 3 Mi Ming Which of the following statements is true about CERTs? Is it safe for me to do this task? Understanding the various VOADs in your region can help you: A. Weegy: In physics, power is the rate of doing work. A. Pellentesque dapibus efficitur laoreet. D. The Emergency Management Plan details what a CERT will and will not be asked to do during a deployment.22. The, Successful partnerships with VOADs include: A. Nam lacinia pulvinar tortor nec facilisis. Body is the mental image people have of their own bodies. A. The curriculum covers topics in disaster preparedness, fire, medical operations, search and rescue, and team building. D. Write down locations and types damage you see on the way to your staging area.12. B. B. B. A Community CERTC. A Campus CERTD. A Workplace CERT6. Light Search and Rescue OperationsC. Fire SuppressionD. Medical Operations15. Body is the mental image people have of their own bodies. 4. C. Staging area set up A. To stay busyB. . Lorem ipsum dolor sit amet, consectetur adipiscing elit. Information Security Basics is designed to teach entry and mid-level IT staff the technological fundamentals of information security. Aside from CERT Basic Training, your sponsoring organization may offer additional training on emergency flood response and which subject below? 1. To earn Citizen of the YearB. This category only includes cookies that ensures basic functionalities and security features of the website. Gather and document information about the incident. IS-315.a - CERT and the Incident Command System (ICS) | FEMA Emergency Management Institute (EMI).pd, FEMA IS-360 Preparing for Mass Casualty.pdf, IS-144 - Telecommunicators Emergency Response Taskforce (TERT) Basic Course _ FEMA Emergency Managem, IS-1200 - TERT Team Leader Course _ FEMA Emergency Management Institute (EMI) 3.pdf, In the ICS, what is the role of Incident Command (IC)? OSHA recommends, but does not require, that every workplace include one or more employees who are trained and certified in first aid, including CPR. Helpside has developed three options for CPR and first aid training courses designed specifically for small businesses in Utah. Integrated communications, accountability, and consolidated incident action plansB. A. Lorem ipsum dolor sit amet, consectetur adipiscing elit. C. A CERT has no restrictions during a disaster response; it's purpose is to help as many people as possible. B. CERTs always operate as a single team. When you respond to a disaster as a CERT volunteer, how can you establish priorities and make decisions about how and if your team will respond? These cookies do not store any personal information. C. A Local Government CERT This two-hour course allows learners to complete necessary training for CPR/AED certification through the National Safety Council. A. Advanced fire fightingC. Advanced medical skillsD. Emergency communications2. The main benefits from applying the CERT organizational structure during a disaster response are augmenting existing response capabilities, increasing the general level of preparedness at your workplace, and fostering a culture that values and promotes safety. Take the team to the most pressing need. What else might a CERT volunteer learn during CERT Basic Training? 3. C. How many people will benefit from my actions? Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Nam lacinia pulvinar tortor nec facilisis. In addition to providing an introduction to information assurance, trainees will also learn general concepts (terminologies), an overview of TCP/IP, introductory network security, introductory operating system security, and basic cryptography. D. Everyone, regardless of age, has the ability to contribute in some way to a CERT. Incident facilities, resource descriptions, and organizational functionsC. Only common names for personnel and equipmentD. While not trained, they can be carefully utilized according to their available varying skills and abilities that could be put to good use.5. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. A. Emergency communications Who delivers the classroom and hands-on training you need to become a CERT volunteer? Aside from CERT Basic Training, your sponsoring organization may offer additional training on emergency flood response and which subject below? Ideal CERT volunteers are teenagers because they young, agile, and risk takers. Pellentesque dapibus efficitur laoreet. 1. B. Community Emergency Response Team (CERT) Basic Training, comprehensive 20 hour training course combining classroom and hands-on instruction to teach basic. Complete an annual questionnaire on your CERT once per year. A. All training is conducted at your workplace to reduce cost and time associated with employee travel. All 10 online modules must be completed by Sunday, February 12, 2023 at 5:00 PM. O A Advanced fire fighting O B. What is a benefit that CERT volunteers report after they complete training? O B. Incident CommandC. Finance and AdministrationD. Operations16. C. Gather and document information about the incident. Donec aliquet. The common terminology used by all emergency responders and trained CERT volunteers is mandated by: A. NIMSB. Nam lacinia pulvinar tortor nec facilisis. B. D. Take the team to the most pressing need.4. Emergency management B. Progress is saved and can be resumed later. Which of the following CERT Basic topic covers size-up, rescue techniques, and rescuer safety? A. Nam risus ante, dapibus a molestie consequat, ultrices ac, sus ante, dapibus a molestie consequat, ultrices ac magna. Pellentesque dapibus efficitur laoreet. A. What is one reason CERTs use the Incident Command System (ICS)? A. Donec aliquet. A. Find your CERT sponsoring agency sponsor at the staging area to get information. User: Mateo did poorly on a test. Pellentesque dapibus efficitur laoreet. B. A. Nam lacinia pulvinar tortor nec facilisis. Nam lacinia pulvinar tortor nec facilisis. Assisting elderly and physically limited neighbors with securing trashcans and patio furniture are examples of what kinds of activities? Three CERT volunteers are first on the scene of a car accident and provide assistance. Local: (801) 443-1090 Approximately one week before the in-person training day, with all registered online students who have completed the training modules to provide localized Coastside knowledge to your CERT training and answer any questions you may have, , Chief Cosgrave weaves his three decades of Coastside first responder experiences in and out of FEMA's basic training curriculum with threads of practical life-saving skills, relatable stories to boost your Coastside survival IQ, and a wicked sense of humor. Make Decisions 7. Nam lacinia pulvinar tortor nec facilisis. They should be directed to complete training before volunteering. Advanced medical skillsB. A. Arranges for resources and needed servicesB. User: You will not gain weight from WINDOWPANE is the live-streaming app for sharing your life as it happens, without filters, editing, or anything fake. The Emergency Management InstituteC. FEMAD. Department of Homeland Security24. A volunteer coordination teamC. A group of organizations committed to disaster reliefD. An independent volunteer organization that rebuilds neighborhoods17. B. A. Generally, why do people join a CERT? Telecommunicators Emergency Response Taskforce, 1. Nam lacinia pulvinar tortor nec facilisis. $110 per person for companies who are not existing clients of Helpside (10 person minimum), $105 per person for clients of Helpside not on our Zurich work comp program (8 person minimum), $100 per person for clients of Helpside on our Zurich work comp program (7 person minimum), Cost: D. EachCERT volunteerin a section reports only to his or her Section Chief.10. You also have the option to opt-out of these cookies. Donec aliquet. C. Federal law requires implementing ICS. CERT Basic Training is a foundational course that provides new CERT volunteers an overview of different types of emergencies and shares ways teams can provide response and assistance. C. Assign volunteers to specific positions and prioritize response activities. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. the penalty phase of a felony trial begins immediately after the jury delivers the guilty verdict. Contracted volunteersC. Spontaneous volunteersD. Unaffiliated volunteers15.