They kept telling me that the Terms and Conditions state there are no refunds, even though I was not able to agree to any terms and conditions as it was not me who purchased the tickets! It is clearly not on the up and up. Aerosmith 2023 tour dates. There have been lawsuits against TOS and, surprise, surprise, we recently received a legal notice from the Eighteenth Judicial Court of Dupage County, Illinois stating we may be eligible for inclusion in a class action lawsuit. WebThey sent an email saying We understand that you wished to get a cash refund for the canceled event, rest assuring that we are now working on this order. Easy to use and maneuver. All orders placed on this Site are considered requests until you receive written (email) confirmation of the availability of the tickets. If a re-issue is not possible, you will be refunded the re-issue fee. The Live Nation pre-sale is taking place right now, having gone live at 10am this morning (Thursday 27th April). The Volleyball Day in Nebraska outdoor event in Memorial Stadium sold out on Thursday morning, the third day tickets were on sale to the public. I purchased a ticket and when it got transferred to me it has already been accepted by another email! Not difficult, just pick your tickets and make the purchase. (2) Disputes or claims where the sole form of relief sought is injunctive relief (including public injunctive relief). In the event that We deem an event cancelled in its entirety based on a reduction in capacity: (i) all outstanding orders for such event will be cancelled; and (ii) the event will be reposted for sale with the adjusted capacity and known restrictions. If you purchase tickets from tickets on sale you will not get your money refunded. It is your responsibility to provide a valid email address, and to confirm all information contained in your order submission. Any litigation in court of the foregoing types of disputes (except for small claims court actions) may be commenced only in a federal or state court located within Cook County, Illinois, and You and Site Owner and/or Service Provider each consent to the jurisdiction of those courts for such purposes. Help center; StubHub Community; You are buying tickets from a third party; StubHub is not the ticket seller. Because we couldn't find a physical place to go purchase them. Approximately 82,900 tickets were claimed between the season-ticket holder on-sale on Tuesday and the general public on-sale on Wednesday and Thursday. Sign into your My We reserve the right to report to appropriate law enforcement authorities or other relevant third parties any activity that either Service Provider or Site Owner believes, in its respective sole discretion, may in any way violate any local, state, federal, or international law. Home run experience. I only received one of two tickets. They sent me an email to accept them which says urgent but the link doesn't work. This site is not a primary ticket seller or box office. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK. Information provided by various external sources. You agree to cooperate fully in such investigation including, but not limited to, providing any and all information demanded by Service Provider. 100% Buyer Guarantee. The violation of applicable intellectual property laws may give rise to civil and/or criminal penalties. I paid 3 times more for a ticket, the website did not ask for my confirmation to pay and just processed my payment. I paid 3x the price for much better seats. Initiating Arbitration Proceedings; Rules, Venue, and Jurisdiction: The arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, as modified by this agreement to arbitrate. I've never received this level of customer service BEFORE running into problems! Approximately 82,900 tickets were claimed between the season-ticket holder on-sale on Tuesday and the general public on-sale on Wednesday and Thursday. WebCan I request a particular delivery type or ticket format? In the event that the AAA is unable to conduct the arbitration for any reason, you and Site Owner and/or Service Provider will mutually select an alternative arbitration provider, and the arbitration will be conducted pursuant to that providers applicable rules. To qualify for compensation, the buyer must return the tickets to Us within 2 weeks of notice from Us that the event is deemed canceled. They also sent another email the following day so that I could confirm that I had received my tickets, with a link to receive help in case I didn't. The parties are not required to exchange selection lists. I'm glad it worked out ok, but I probably won't do it again because of the fees. Purchased tickets in September for January event & tickets were never secured. You will receive an email sent to the address you provide to Us promptly after you place your order. It goes against our guidelines to offer incentives for reviews. How to Get Tickets to the U2 Sphere Shows in Vegas. the latest technology and security to deliver the best tickets at low prices. You acknowledge and agree that you do not acquire any ownership or licensing rights by using the Site. The venue forces you to use this site. Prices are set by sellers and may be above face value. This means that our inventory comes from individuals who first purchased from the original ticket source, which is often the venue website, box office, or directly from the team or performer. The majority of a final batch of tickets for next month's Eurovision Song Contest in Liverpool have sold out, the BBC has confirmed. The Intent Notice to Us should be sent to TicketsOnSale, Attn: Arbitration Department, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. The layout of the theater was helpful. i'm scared i wont be able to receive them. Service Provider does not design or market the Site, and its sole relationship with the Site Owner is that of independent contractor. This experience is completely unacceptable. I should have known not to go outside of StubHub and the companies I've dealt with in the last. Send Message AVAILABLE 24/7 Our loyal customers rate TicketSales.com 4.6/5 stars because of our top-notch user experience, industry leading selection, and 100% guarantee. However it's the day of the concert and still no tickets. We reserve the right to replace tickets with comparable or upgraded tickets. Call 877-856-0788 AVAILABLE 9am-6pm Eastern MESSAGE Send us a message and we will respond as soon as we can. If, for reasons of maintaining social distancing or other safety reasons related to the COVID-19 pandemic, any other pandemic or epidemic, or any other health or safety concern, the entity putting on the event has announced a seating or attendee capacity reduction of greater than 15%, then, at our sole option, We reserve the right to cancel tickets for seating locations eliminated by the venue or to deem such event cancelled in its entirety. Rather, the Site is an independent marketplace for the sale of event tickets on the secondary market, and Service Provider provides the platform and certain services related to secondary marketplace sales. I have flown from out of state to attend this concert and have a fun weekend with those that are going. In the meantime my opportunity to get genuine tickets has elapsed.I see five or so complaints on the Better Business Bureau for what it's worth (not much) and my complaint will be the sixth. General on sale will happen via You reply to the email, it says this email is not monitored. I would never recommend this company to anyone. Approximately 17,900 of the tickets were An inherent risk of exposure to and contraction of COVID-19 exists in any place or venue where people gather. This transaction cost me $700.00 and because I received one of the 2 tickets I purchased tickets on sale told PayPal they delivered the product. I purchased bad bunny tickets and have been seeing so many different reviews, but most are negative ones. Gave me seating options which I was able to review. Tip for consumers:This is a website for people that have bought 200-300 tickets and are trying to make profit by selling them for twice there value. Don't usually leave reviews but If you do not wish to be bound by this agreement to arbitrate and/or the Class Action Waiver, you must notify Us in writing within thirty (30) days of the date that you first access the site. We will determine when an event is canceled based upon the best information available. WebSell your tickets now Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly Exceptions:Notwithstanding the remainder of this Arbitration and Dispute Resolution section, You and We agree that the following types of disputes will be resolved in court, unless You and We each agree to submit the dispute to arbitration pursuant to this Arbitration and Dispute Resolution section: (1) Disputes or claims within the jurisdiction of a small claims court; or. I'd rather have ticket prices shown with fees included, instead of as add-ons. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON. not associated with any venue, box office, or primary supplier. Email, Instant Download, and Mobile E-ticket Delivery. These resellers then list those tickets through online marketplaces like ours to sell them to fans looking to attend the events. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. Aerosmith 2023 tour dates. I received an email from seller stating order was cancelled but my account was still charged and they refused to refund me the $100! They state 100% customer satifsfaction but refused to refund my money or accept proof of email cancellation. Failure to do so may disqualify you from receiving a refund for any ticket you claim was not delivered, unless failure to receive notice is waived by Us in our sole discretion. Prices may be above or below face value. StubHub works by reselling tickets for live entertainment events. Visa, Mastercard, Discover, American Express, and PayPal are valid payment methods for purchasing tickets. Its likely that Vivid Seats is cheaper than StubHub for the same tickets. Why don't they match up? Last minute need. WebTicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. Never use this this place. Should you fail to abide by those rules and policies, you shall be subject to all applicable penalties, including denial of admission to or removal from the event, restriction of future rights to access the venue, fines, and legal or other expenses associated therewith. I was skeptical, but theyre legit! The last batch of tickets for Glastonbury Festival 2023 sold out this morning (April 23) in just six minutes. These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or A complete calendar including all Peace Out Tour 2023-24 dates, venues and links to buy tickets for all concerts can be found below. Warning Related to COVID-19 and Other Diseases or Illnesses: COVID-19 is an extremely contagious disease that can lead to severe illness and death. I paid $942 for four tickets that ended up selling on concert day for less than $75.00 per/ticket. I will definitely use them again! I am disputing this with my bank as should anyone that they scam. Too bad it cost me $370 with no refunds to realize Should We fail to deliver any confirmed ticket purchase, our sole obligation or liability shall be limited, unless otherwise required by law, to the return of any payment made by you in relation to the undelivered ticket. When you don't get your tickets, which I didn't, you can't call, email or chat with them. You agree that monetary damages may not provide a sufficient remedy to Us for violations of these Terms and may be difficult to ascertain or calculate, and you consent to injunctive or other equitable relief for such violations. I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. So I guess I am STUCK. Absolutely nothing they could do. Products used:Tickets to see Bill Maher in Salt Lake City, Utah on April 24,2021. This Site is owned by TicketsOnSale.com (Site Owner). IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION. I then reached out to paypal and was able to get my refund after a long dispute. Help us improve this article with your feedback. Find out how we combat fake reviews. Aerosmith 2023 tour dates. They will tell you at this ripe off site disputing Is not to your advantage but my bank said otherwise. So this site and the man who priced the tickets so outrageously have scammed me. For a senior on a low, fixed income, that's a lot of money. As a buyer, you grant Service Provider permission to charge your credit or debit card for the purchase of tickets in the full amount of your order, including all fees and charges included at the time of checkout. Just able to order ticket to see these bands. How will I get my tickets if the event is too soon for them to ship? Confidentiality:Unless applicable law provides otherwise, the arbitration proceeding and all records pertaining to itincluding but not limited to any documents prepared or produced in connection with the arbitration proceeding, as well as the hearing and the arbitration awardwill be confidential and will not be disclosed to any third party, except as necessary to obtain court confirmation of the arbitration award. It is your responsibility to contact our Customer Service Department at 888-684-3582 if you do not receive tickets within 48 hours of the event. However, in some cases, delivery may first require additional verification or be subject to delays on behalf of the seller. I had to check the status. WebThis event is popular, buy your tickets before the event sells out. Ravinia's 2023 summer season, with a lineup that ranges from Jethro Tull, to Boyz II Men, to a six-week residency from the Chicago Symphony Orchestra, begins June 6 and runs through Sept. 9. What forms of payment do you accept and when will I be charged? I coach people in the corporate world on their sales and interpersonal skills and I was so impressed with your staff! Our system will split the file automatically and ask you to indicate which tickets are for sale, and which you want to keep. Upon the submission of the order, a hold will be placed on your credit or debit card for the funds necessary to purchase these tickets. Tickets seem to never sell out on StubHub. SOME JURISDICTIONS, INCLUDING BUT NOT LIMITED TO THE STATE OF NEW JERSEY, DO NOT ALLOW CERTAIN AGREEMENTS TO INCLUDE THE PROVISIONS OF THIS SECTION THAT (A) LIMIT OR EXCLUDE CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY TYPE; (B) LIMIT OR EXCLUDE THE USE OF ANY MULTIPLIER ON OR INCREASE TO DAMAGES; AND (C) LIMIT THE LIABILITY OF SITE OWNER AND SERVICE PROVIDER, AND ANY OTHER INDEMNIFIED PARTY, TO THE GREATER OF (1) THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE OVER THE PAST TWELVE (12) MONTHS; OR (2) $200. It is the purchaser's responsibility to verify any possible inconsistency or discrepancy in the ticket location, description, and/or price by calling our Customer Service Department at 888-684-3582 before the order is placed. If, for reasons of maintaining social distancing or other safety reasons related to the COVID-19 pandemic, venue security or other personnel relocate you to a location within the venue that is different from the seating location that you had purchased from Us, such a relocation will not qualify you for a refund or for other compensation. Our Copyright Agent for notice of claims of copyright infringement can be reached at: TicketsOnSale, Attn: Legal Department: Copyright Complaints, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. Rather, a completed sale is dependent on the seller's acceptance of the order and written notice of confirmation to you that the order is accepted. Luckily, paypal is handling the refund for me. Of course you do! YOU ACKNOWLEDGE AND AGREE THAT NEITHER SITE OWNER, SERVICE PROVIDER, NOR ANY OF THE INDEMNIFIED PARTIES IS LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD SITE OWNER, SERVICE PROVIDER, AND THE INDEMNIFIED PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO TICKET SELLERS, OPERATORS OF VENUES, AND EVENT ORGANIZERS/PROMOTERS, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES, SITES, AND LOCATIONS RESTS ENTIRELY WITH YOU. Verification can help ensure real people write reviews about real companies. Our event was postponed 6 times and on the 6th date we are not able to make the event (we are lucky we could on the other 5!) Find your order in My Events. They have no refunds - NONE - and hold you hostage. We Expect A Sellout. Can I request a particular delivery type or ticket format? We are a resale marketplace. We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. Exclusive jurisdiction for an arbitration hearing required under the AAA Consumer Arbitration Rules, if any, shall be in Chicago, Illinois (unless the parties and arbitrator agree to a hearing by remote videoconference). Each party is responsible for his, her, or its own attorneys fees and expenses, and Site Owner and/or Service Provider will not pay your attorneys fees or expenses except to the extent ordered to do so by the arbitrator. I've never purchased tickets through this sight before so I'm a little apprehensive. will this company send me another link or am i out $350? Service Provider and Site Owner shall collectively be referred to as "We" and Us within these Terms, and references to our refer to both Site Owner and Service Provider. The AAAs rules are available at www.adr.org. YOU AND SITE OWNER AND SERVICE PROVIDER EACH WAIVE ANY RIGHT TO A JURY TRIAL AS WELL AS ANY RIGHT TO BRING CLAIMS IN OR OTHERWISE PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING, AS SET FORTH BELOW. Opting Out: You can choose to reject this agreement to arbitrate. Ticket prices may exceed face value. Tickets Are Selling Fast! When I contacted them about the mix up I was informed that I had no recourse. an order and when you can expect your tickets. The company said they give a 120% credit for 1 yr from date of purchase which is BS because everything has been canceled. Same event, same location, same date. Tap the Sell button. Sammy hager concert was cancelled due to weather. We guarantee that your tickets will be authentic and delivered in time for the event. We use dedicated people and clever technology to safeguard our platform. We hope you become one of our satisfied lifetime It is your responsibility to make certain that your mobile device is charged with sufficient power so that you can access your tickets when you arrive at the venue. Definitions of "comparable" and "upgraded" are made at our reasonable discretion. WebPurchased tickets for the July 29th Bonnie Raitt concert in Waite Park, MN on one of the first days tickets went on sale. We are WebKarol G Tickets at NRG Stadium Houston, TX on Tue, Aug 29, 2023 To grab your tickets to this NRG Stadium Houston, head towards ticketsonsale.com to buy tickets online at the best discounts. All sales are final. Site is a total scam. If the arbitrator, upon final disposition of the case, finds your dispute was not frivolous, Site Owner and/or Service Provider will reimburse any filing fees that you paid and were not otherwise reimbursed. Please keep your tickets in a safe place. Took $569.81, show was cancelled and they will not refund my money!! I was charged for a digital download that was not received within the expected time. On rare occasions when pricing errors occur, We shall not be liable to the customer for this error. After multiple attempts contacting them (and Ticketmaster) we were unable to secure the tickets. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. I spent $372 & cant get any money back, They refuse to give refunds especially if the event is cancelled. Although a little pricey, I was able to purchase tickets in the location I wanted. the concert was supposed to take place at the iowa events center in des moines, iowa. Approximately 82,900 A large number of ticket resellers list their tickets on the Site, and all ticket listings, locations, descriptions, and pricing are provided by the ticket sellers. When this occurs, We shall be considered to have fulfilled our obligations under these Terms. The Terms include the following provisions: When you find desirable tickets and wish to purchase them, you fill out and submit the information requested on the Site, which constitutes an order. We reserve the right to cancel and refund your order at any time for any reason. If the corrected price is not acceptable to you, We will allow you to cancel your order. The Site and Service Provider's platform, including all Site software, databases, trademarks, logos, service marks, proprietary information, and materials (and any intellectual property and other rights relating thereto) ("Our Property") is owned or licensed by Site Owner and/or Service Provider and will remain the property of the same. These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or debit card, and (iv) coordinating the delivery of purchased tickets. They refused to refund me or cancel the order in any way. "The pre-sale will end on May 2, 2023 at 11 a.m. Resale tickets are available for all buyers." I'm going to use all the resources available to keep them from scamming you! ", Copyright 2023 TicketsOnSale.com - All Rights Reserved. Browse our knowledge base to get answers to frequently asked questions such as how to place they knew they werent secured & left my family hanging up to last minute & had to chat to find out tickets weren't secured. Once the arbitration of the dispute or claim for non-injunctive relief has concluded, You and/or Site Owner and/or Service Provider may seek the injunctive relief (including the public injunctive relief) in court to the extent permitted by law. ", "So easy, so fast, so convenient. If the agreement to arbitrate is held unenforceable or invalid for any reason, any litigation against Us (except for small claims court actions, as discussed above) may be commenced only in a federal or state court located within Cook County, Illinois, and you and We each consent to the jurisdiction of those courts for such purposes. Vivid seats customer service is useless. Sept. 2 This Agreement, together with any other policies posted on the Site, including our Privacy Policy, contains the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic, or implied. Tickets Are Selling Fast! In most cases, tickets will be delivered by the method and timeframe designated in the ticket listing. Was told I will get tickets in time for event, not knowing how long my travel was to destination. This order is an offer to purchase the tickets from the seller. We guarantee that your tickets will be authentic and delivered in time for the event. How is this different from scalping tickets? Ticketsonsale.com is literally scalpers online. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE 1542, WHICH STATES: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY. The e tickets were emailed to me the same day and all was good. How to receive my electronic ticket for tonight's football game. I would not recommend this company. Ticket prices may be above the "face value" listed on the ticket (they may also be below the "face value"). Photo ID may be required to accept delivery. i want a refund. Paypal says it is passed the 180 days so they won't refund my money either. No agency, partnership, joint venture, or other relationship is intended or created by your use of the Site. TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. TicketsOnSale ranks 4th among Tickets sites. Neither Site Owner nor Service Provider is associated with any official organizer of the events for which tickets are listed. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT NO INDEMNIFIED PARTY SHALL HAVE ANY LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER TO THE SITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO OR USE OF THE SITE, OR ATTENDANCE AT AN EVENT, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF SERVICE PROVIDER OR THE SITE; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; (V) ANY ERROR, MISTAKE, INACCURACY, OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE SITE; AND/OR (VI) ANY LOST, STOLEN, OR DAMAGED TICKETS. customers. The biggest scam! It was cancelled by me. Instead I am now having to spend my time back and forth with this company and listening to excuses on why my tickets have not arrived. We hope to add you to our growing list of satisfied lifetime customers. This was my first purchase with this site and it gets 5 gold stars. Ticket prices may exceed face value. WebListings may not promote the buying, selling or facilitation of online gambling for money or money's worth, including digital currencies.
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